Just Fix It Auto Care

"Good honest mechanic. Taken two of my vehicles there. Satisfied with both visits."

"Have taken my vehicle there 4 times. Friendly workers. Terrible service time. Be prepared to leave your vehicle overnight, maybe a couple of days. Do not take it in on Fridays as they will not work on it until Monday. Took in my truck as soon as they opened at 8am. Just needed oil change and full inspection. I asked if they would have it done that day as I was needed the truck for the evening. Was told it should be done but that they would call me to confirm. I had to call at around 12:30pm since they never called back. Was told the mechanic was out for lunch and would get a callback when he returns. I HAD to call back at around 2pm since they never returned the call. Then I was told they hadn't checked and that my truck was up next, they would have it checked by 5pm and that they would call as soon as they did. I had to call around 5:30pm only to be told 20 minutes later it wasn't checked at all and that I could leave it overnight or pick it up before 6pm; mind you, it was already 5:55pm. Was promised they would work on it first thing in the morning and should have it done by 11am (still 3 hours after opening). They did fix a metal bar that was loose. Edit: They still didn't have the job finished. It's 1pm at the time of this edit. The labor charge was almost $200 more than standard, though they brought it down by $65. Still more than standard plus no compensation for the wait time. Unless you do not need the vehicle for a couple of days, I suggest finding somewhere else for same day services. They do a good job with the actual mechanic work, but service is terrible otherwise. The price is a bit high given the bad service. In my previous visits, they were also slow at communicating and had to keep the truck overnight, but I understood the work they needed required ordering parts and they were short on mechanics due to COVID. No excuses for this time here."

"Took my truck here and Jaime was my technician. He was very knowledgeable about the suspension in my truck. He really helped me out. Other shops could not figure it out and he helped me and fixed my truck. I’m safe on the road again and I owe it to just fix it and Jaime."

"This place came highly recommended by neighbors, and I can see why. They are located close to the Westside, and have excellent service- from phone calls to in-person, as well as the towing service they use. I found their prices to be fair, and I'm happy to continue supporting their business. They were also very upfront and honest about their availability and worked quickly once they did have my car in their shop. Professional all around."

"The hardest thing to find in El Paso is an honest mechanic so when I found that here at Just Fix It it was like finding a gold mine. Best work in town and most importantly you know the job will be done right and they are 100% honest about it. I have recommended several people here and will continue to do so bc I feel confident that they will get the best service possible. Just recently had my 2016 Ram 2500 diesel truck serviced and I must say I am very happy with the service I recieved. Never disappoint!"