Bigham Automotive & RV Service Center 1420 19th Street, Lubbock, TX 79401

"The man I dealt with was real assertive for no reason at all. I ask for an inspection and was told it would be a weeks time wait, when I asked “ a week? just for an INSPECTION ?” for confirmation, he raised his tone more. Needless to say, I did not get my vehicle inspected here."

"I've been dealing with Rick Bigham for years, and I can only say that he runs one of the most fair and honest auto repair shops in Lubbock. Our family owns nine cars and trucks, and there seems to be something in need of repair every month or two. Rick and his gang of pros keep all our vehicles running and well maintained. I highly recommend dropping by to check out their friendly staff and well-equipped shop. BTW, despite the postal address listed on the web, for decades now, the entrance has been on 18th Street, not 19th. Tell Rick I sent you!"

"It is so difficult needing repairs for your car and knowing where to go. I just went with a repair shop close to where I work downtown. Thank God I went with Bigham Automotive! Nobody wants to have to pay for outrageous car repairs and Bigham's was so reasonable! He knew exactly how to deal with the warranty! They fixed my car A/C and now it works like a dream! They even washed my car and vacuumed the interior!! I could not have asked for better service!! This is definitely now my "go to" place forever!!!"

"Quoted us $2-3k over the market rate for a repair. The owner was rude when we chose to go with another shop, and they charge a 4% surcharge for credit and debit cards which is illegal per Texas law. Not only would I not recommend them. I will be filing a complaint with the BBB for unethical practices."

"Bigham Automotive is amazing! We live in Dallas & our daughter is a student at Texas Tech. They have worked on her car twice & did a great job both times. They are always so kind & truly care about their customers. Mr. Bigham told us he has 20,000 grandkids in Lubbock because he takes care of so many Tech students cars. They also give a discount to families of Tech students & don't ever require payment when pick up the car. They always tell us to just mail them a check. I can't say enough wonderful things about this business. Thank you Bigham Automotive!"