Dillard's

"The first sales associate I met was not super helpful. She guided me to the changing room but didn't offer any true help. Another associate took the time to open a separate room for me, brought me different sizes and styles. She offered advice on what I may like and what would look better for my body type. She wasn't overly pushy and willing to help as much as possible. She showed me a few options that I would have never thought to try on by myself. I was offended when the first associate asked the associate, helping me, if they were going to share commission. What?!"

"Jarmella, in the lady’s shoe department, is simply the best. I will wait until she finishes with another customer just to work with her. She is friendly, kind and hustles. I greatly appreciate her."

"Not super happy with the customer service desk at this location. I recently purchased two dresses as options to wear to an event. I didn't end up wearing either, and when I went to return them, the lady only scanned in one of my items. I didn't realize until I had left. I brought my problem to the service desk and they told me since the transaction had been completed there was nothing they could do. As someone who also works in retail, I know this isn't true. Inventory processing systems are advanced enough to see that they have an item in their inventory that was purchased and not returned. Additionally, this was a mistake on their part and they did little to nothing to help me in this admittedly difficult situation. I'm now out $150 and I don't even have the dress I payed for."

"To the salesperson working at the Polo Ralph Lauren register yesterday October 8th (so sorry I didn’t catch your name) … thank you for helping me pick out my jacket. It’s so comfortable and your thoughts on the jacket helped me decide. You’re very much appreciated. Thank you! I also found this adorable mug that looks exactly like my dog. I bought it right away!"

"Every employee greeted me and offered to help me should I need it. The store was impeccably organized. The selection of clothes was extensive and the brands were name, high quality and superbly fashionable. They also have awesome sales racks. What a great place to acquire attire."