Dillard's
3211 Feathergrass Court, Austin, TX 78758
Hours open
Monday:
11:00 AM - 8:00 PM
Tuesday:
11:00 AM - 8:00 PM
Wednesday:
11:00 AM - 8:00 PM
Thursday:
11:00 AM - 8:00 PM
Friday:
11:00 AM - 8:00 PM
Saturday:
11:00 AM - 8:00 PM
Sunday:
12:00 PM - 6:00 PM
Photos
Location & Phone number
3211 Feathergrass Ct, Austin, TX 78758, United States
About the Business
Dillard's is a popular retail destination located at 3211 Feathergrass Court in Austin, Texas. This department store offers a wide variety of clothing, home goods, and shoes for men, women, and children. With a reputation for high quality products and excellent customer service, Dillard's is a go-to destination for shoppers looking for the latest fashion trends and stylish home decor. Whether you're in need of a new outfit, home essentials, or the perfect pair of shoes, Dillard's has something for everyone. Visit their store in Austin to experience the best in retail shopping.
Reviews
"The first sales associate I met was not super helpful. She guided me to the changing room but didn't offer any true help. Another associate took the time to open a separate room for me, brought me different sizes and styles. She offered advice on what I may like and what would look better for my body type. She wasn't overly pushy and willing to help as much as possible. She showed me a few options that I would have never thought to try on by myself. I was offended when the first associate asked the associate, helping me, if they were going to share commission. What?!"
"Jarmella, in the lady’s shoe department, is simply the best. I will wait until she finishes with another customer just to work with her. She is friendly, kind and hustles. I greatly appreciate her."
"Not super happy with the customer service desk at this location. I recently purchased two dresses as options to wear to an event. I didn't end up wearing either, and when I went to return them, the lady only scanned in one of my items. I didn't realize until I had left. I brought my problem to the service desk and they told me since the transaction had been completed there was nothing they could do. As someone who also works in retail, I know this isn't true. Inventory processing systems are advanced enough to see that they have an item in their inventory that was purchased and not returned. Additionally, this was a mistake on their part and they did little to nothing to help me in this admittedly difficult situation. I'm now out $150 and I don't even have the dress I payed for."
"To the salesperson working at the Polo Ralph Lauren register yesterday October 8th (so sorry I didn’t catch your name) … thank you for helping me pick out my jacket. It’s so comfortable and your thoughts on the jacket helped me decide. You’re very much appreciated. Thank you! I also found this adorable mug that looks exactly like my dog. I bought it right away!"
"Every employee greeted me and offered to help me should I need it. The store was impeccably organized. The selection of clothes was extensive and the brands were name, high quality and superbly fashionable. They also have awesome sales racks. What a great place to acquire attire."
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