Genkis Sushi,

921 West Commerce Street, Dallas, TX 75208

"UPDATE (FEB. 2024) 4 STARS: It's been about a month since my last experience at Genki and my negative review. I'm pleased to say that, with my latest order, the timing issue went away and the service went back to the Genki I know and love. I'm updating my review from 1 start to 4 stars, just as a warning about the issue that I had in the past, but overall I've continued to be pleased with the food quality, pricing, ease of ordering, and pickup experience. ORIGINAL REVIEW (JAN. 2024) 1 STAR: Genki has been a favorite of mine for some time now but after my experience two days ago, I’m not sure if I will be going back. I placed a pickup order at 11:42, with an estimated ready time of 12:02. I arrived at the ghost kitchen at 12:05 and after waiting for 10 minutes, I asked the woman at the counter how much longer my order would be. She said at least another 15 minutes, so I went home (my husband and baby were waiting in the car). My order was not completed until 12:46. While the occasional late order is reasonable, never communicating the delay to your customer is not. At no point did I ever receive a notification that my order was delayed, an adjusted estimated ready time, or an apology for the massive delay. Completely unacceptable."

"Splendid food, splendid service, overall a 5/5. Will recommend."

"Food was aight not good just aight, gyoza tasted good at first but as I kept eating the sauce was what held it up, sushi wasn't any better I hot the tempura roll and the roll didn't taste really fresh, oh and the soda you see was 2$ worth fyi."

"The rainbow roll tastes so fresh and delicious. I love it! The people were so friendly. Such a great experience! I definitely recommend it and will try other things:)"

"Great quality Sushi. The ingredients are so fresh and flavorful. This is one of the best Sushi I ever have tried in Dallas area. The price is reasonable too. My favorite is Genki Sushi roll!!! I’ll definitely order this again."