Soft Surroundings
10000 Research Boulevard, Austin, Texas, United States
About the Soft Surroundings
Soft Surroundings is a one-stop destination for all things cozy and comfortable. Located at 10000 Research Boulevard in Austin, Texas, this store offers a wide range of clothing, furniture, and home goods designed to help you relax and unwind in style. Whether you're looking for a new outfit, a plush throw blanket, or a set of luxurious sheets, Soft Surroundings has you covered. Come visit us and discover the perfect pieces to create a warm and inviting atmosphere in your home.
Photos of Soft Surroundings
10000 Research Blvd Suite 115, Austin, TX 78759, United States
Opening hours of Soft Surroundings
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
12:00 - 18:00
Reviews of Soft Surroundings
"Great customer service... will definitely be back."
"I love to shop at this store! The sales associates are alway helpful and the clothing is beautiful and well-made!"
"How can such a beautiful store with so many plush, soft items, have harsh, mean salespeople? After attempting to return an item and telling the sales associate, Gene, that my company does not like for receipts to be marked for accounting purposes, her response was, "That's not my problem!" What a jaw dropping statement for someone who is in the business of sales and customer service! Working for a tv show, our shoppers put thousands of dollars into local businesses by making purchases. We'll make sure next time to spend money with companies that have employees who treat customers with respect. In the future, we rather not deal with Harsh Surroundings."
"As a sales associate, it is your job to take care of the customer. So why is it that the associate here named Gene doesn’t understand her job description. She was asked not to write on a receipt for accounting purposes however, when asked she responded rudely. She said that she “Doesn’t care,” and that it’s “not her problem.” Basic respect is a part of customer service, and if this one associate doesn’t understand what a customer service job entails, then maybe the entire store needs to be retrained."
"If you are tall (with long legs and/or have a long torso) they have the best fitting clothes I have ever tried on. All of the materiels are so soft and comfortable. You can tell and feel the long lasting quality of the items. The staff and service are both outstanding!"
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