Apple Barton Creek 2901 South Capital of Texas Highway, Austin, TX 78746

"Very helpful and a reservation for demo of the Apple Vision Pro went well. Note: If you shoot video with the headset it will not be 4k but lower res 1080p. There is no zooming. Better picture quality using a iPhone 15 pro and putting it up to iCloud to watch on the headset. No still picture in spacial mode on the iPhone 15 pro but there is a spacial still mode on the headset."

"My wife and I had a lovely experience here this weekend purchasing two new iPads. We were helped by Lenron - an incredibly talented, friendly and helpful Apple agent. We tested the products, reviewed all the options and checked out seamlessly with his help. We also had a pleasant conversation with him, Clayton and the store manager during our checkout. Top notch team and store, will be coming back for all my tech needs!"

"Do NOT GO here. I brought my phone in for a simple battery replacement. It took over 3 hours for them to complete this and was 90 dollars. They somehow completely broke one of the microphones in the process of replacing the battery and didn’t tell me, so I got home and realized I couldn’t talk on the phone because the microphone quite literally wouldn’t record anything but static. I went back the next day, and they agreed to do a ~free repair~ of the damaged microphone. It was supposed to take 2 hours but ended up taking over 3 and a half hours because they found “other damaged parts.” I asked them why this was happening when I had zero issues before I brought my phone in, and they lied directly to my face and said that “sometimes, parts just break down over time!” They kept saying these repairs would all be free to me, though, as if they were doing me a favor by fixing the mic and hardware, instead of fixing the damage that they caused to my phone. After all of that, they handed me a brand new phone and pretended like they had repaired my old phone. I’m not an idiot and can see that it’s a brand new phone; the outside has none of the scratches or marks that my old phone had, and it has a new serial number. I also had to set it up as a completely new iPhone. So, I paid 90 dollars for a battery replacement, only to lose everything on my phone that couldn’t be backed up (encrypted conversations, for example), and I wasted multiple days of my life, only for them to just hand me a new phone. All I wanted was a new battery… and my battery wasn’t even that bad. I just figured “why not”? I regret that decision"

"Great store, always helpful. Always packed but, not going to take a star for that. I was expecting it. 4 hour wait, make sure you sign up for an appointment online, it will save you time. Otherwise, you can do what I did, which was, go into the store sign up for an appointment and have them give you an idea of when to come back. They will take your phone number and text you when they are close to you being next. If you have younger kids ask them about the robotics that they can play with, might save you from them breaking something."