Randalls,

5721 Williams Drive, Georgetown, TX 78633

"I had placed an online order. When I got the products and noticed some issues with the products, I went back and asked for a manager. The first manager, Beau, was very professional and apologized about the products that were given out. The second manager, whose name I didn’t get, was very rude about the entire situation. While she walked away, she made a snide remark, and continued with her business."

"Typical Randalls. Limited selection. Didn't have pumpernickel bread like others, though. Bought walnut fudge from bakery. Worst fudge I ever had. Looked at ingredients. Doesn't even have butter in it. Terrible."

"This store has a good grocery selection, but the prices are outrageous compared to the other grocery stores in town and the employees always (not an exaggeration) seem so miserable. Despite these issues, I do still occasionally shop here since it's very close to home. Today, the male cashier at checkout #9 was just complaining about their wages the whole time I was there... which isn't professional on any level. If this guy hates his job so much, why doesn't he just find one that he likes? I actually had a great shopping experience today, until I got to the register to hear this man whining! In case management is interested in speaking with this person about his public attitude, he was working the register at 2:10-2:15pm on 11/18/23. I can say that I don't plan on ever going to his lane, and my elderly mother said that she already avoids his lane. Not cool."

"Wow, the pharmacy has gotten SO bad the past few months. Simple refills do not get filled for 5-6 days. Numerous call to the pharmacy are never answered. If I drive to the store, all I get from them is "We're really busy". We've been shopping this store for 5 years. It was not this way until this year. Further, we've shopped Randalls for years in Houston because of their excellent customer experience. DON'T TAKE NEW PRESCRIPTIONS TO THIS PHARMACY if you need them quickly. Regarding the "Contact Us" suggestion below, this is the first thing I did. I spoke with someone over the phone."

"Large, clean and fully stocked grocery store that almost always mostly empty, because locals prefer HEB and usually go Randalls when HEB is closed :) What I like: the store organization, products selection, large flowers department and discounts."