la Madeleine

"If you are looking for a quaint morning date spot this is absolutely for you. My husband and I enjoyed such a lovely, quiet morning enjoying delicious food and absolutely mouth-watering sweets. They had absolutely wonderful service, and they have a wonderful sitting area with plenty of space from other tables."

"I am deeply disappointed with the declining standard of service at the La Madeleine establishment I once held in high regard. My recent experience has been nothing short of abysmal, compounding my existing frustrations amidst a demanding academic schedule and deteriorating health. As a diligent STEM major facing imminent physics and organic chemistry examinations, time is of the essence. In an effort to alleviate the burden of meal preparation during this critical period, I sought the convenience of a to-go order from La Madeleine. However, my expectations were dashed as they failed to fulfill the entirety of my order, neglecting essential components of my meal. Financial constraints exacerbate the situation, rendering dining out a luxury I cannot afford. Yet, circumstances compelled me to deviate from prudent spending habits due to incapacitating illness and time constraints. The omission of the steak portion, the main portion of my meal, coupled with the incomplete delivery of desserts, is utterly unacceptable. One would reasonably anticipate that payment for a meal entitles one to its complete contents. At this juncture, my primary concern is sustenance to sustain me through a demanding week fraught with academic commitments in the STEM field and recuperation from illness, precipitated by relentless studying and community service endeavors amidst adverse weather conditions (cold and rainy weather at an outdoor event). Regrettably, my once-favorable perception of this establishment has been marred by its evident decline in quality and service standards. Such negligence is profoundly frustrating, particularly in light of the pivotal role sustenance plays in maintaining my energy levels and facilitating recovery. I am now bereft of money to replace the food that this restaurant failed to provide in the first place. I checked to make sure all of the boxes were there and there were the same number of boxes as meals I had ordered in my bag. However, I assume they split up parts of the order into different boxes as I did not receive everything I paid for. I did not have time to sit and individually open each box and I felt like I was going to pass out and throw up. It is reasonably also not my job to make sure everything I paid for is in my bag but rather the establishment's job."

"One of the kitchen guys came out itching his armpit, which was very unsanitary, plus he didn't look that professional who loves his job, Unfortunately, it happened we we finished eating. That's why it's only 2 stars."

"Does The Madeleine has changed ownership? This location used to be always clean, staff used to be polite, attentive and friendly. Unfortunately, since months ago this has change. Staff is not polite, attentive and organized. They are not into details, neither customer needs. Worst, a lead staff or manager was wearing no sleeve shirt with arms exposed and hair exposed. No awareness of keeping hair falling in to food. (Picture) Food management concerns brought to my attention. This lady was walking inside the kitchen and outside with no precautions neither following the Health Food Administration policies and requirements. The coffe and food were cold. Very sad to see what used to be a nice and best place to have a coffe crashing down the hill due to poor management."

"Went here for brunch. We ordered cbreakfast crepe with sausage bacon and cheddar cheese, croissant French toast, and a quiche. As we waited for our food we grabbed a seat at the high tables close to the fireplace. The decor is so cozy I felt like I was visiting a family member. Our food came after not too long and we took our time enjoying the savory dishes made fresh and had some left to take home. The food is excellent and atmosphere relaxing I would go back for sure."