Best Buy,

1015 West University Avenue, Georgetown, TX 78628

"It had been a while since I had been to Best Buy (the one closest to home closed over a year ago). I went to get a coax splitter. The price marked on the shelf was about $6, but when they rang it at the register it rang for 16. The cashier didn't care that the shelf price was much lower. I left the item at the store and went to Walmart where I got it for $5."

"The best customer service of any best buy. They are consistently helpful every time I go in here. You can tell that this location is very well managed compared to other locations. It almost feels like I'm in a different store. I am very impressed."

"GEEK SQUAD is the bomb! I had an issue with my Surface Pro and I was not able to successfully communicate the issue on the chat or by phone, so I went to the store. Marc was attentive and patient. when he recognized that he may not be able to assist with a warranty issue, he made suggestions to help me save all of my data and information, as well as a back up plan. He was invaluable and gave me a tremendous peace of mind."

"First of all the girl that was checking us out was watching TikTok on her phone while checking us out. Poor thing looked zoned out while trying to punch through the numbers. The main line was closed so we had to go to customer service and wait a while longer than necessary. Especially since there were 5 employees in the closed checkout area chatting away. They could have been having a team meeting or something but even so the girl watching TikTok may have needed to put her phone away so we could get through the line quicker since none of the other checkers were working. We got absolutely no help while looking for a tv. We searched for help believe me but there was no one. Normally at my home town Best Buy we get harassed constantly with employees trying to help. Here we could beg and get nothing. Ultimately I’d suggest doing your research on the product before coming in because you will need it. Would I go again? Sure but not with a need for help or good customer service that’s for sure."