Taco Bell 1016 East Anderson Lane, Austin, TX 78752

"Honestly this is worst Taco Bell I’ve ever been to. Ordered online and made me pull up and sit by the sign for 25 minutes while it was slow and I’m 85% sure they forgot about me. When I looked around some guy poked his head out of the window and says he’s got me and then when I got my food they had clearly forgotten they had already given me my drink. Got home and the order was wrong. Surprise. I’m a service worker myself and I swear some people just don’t get it."

"I'm not a person usually do rating but what happened today with me I wish put zero star not one star!!! I ordered on my mobile app by 9am and arrived there at 9:17am the door wasn't open yet! Then I went to the drive through a lady said what do you want we're not ready, I said hi the door not open and it's after 9! again lady said we're not ready what do you want? I said I'm here to pick up my mobile order, then she said it's not her are you sure your order in this location? I said I'm sure then she said we're not ready! Then I said ok I'll be back in a few minutes, I parked in front of door then saw another car went to the drive through then came parked beside me after less than two minutes a young lady bring a bag for that car, then I moved again to the drive through I waited after a while same lady said I told you we not ready why you're here I said that car arrived after me and they got the food I thought you're ready she said no we're not! I said what should I do she said cancel it, I said I can't cause on the app says food being ready to pick up, she said it's not my problem! I said what you mean it's your job your problem accept it to be ready when I arrived 1st time! Then in a very ugly rude tone she said not my problem and go away! Then I said what? Why you're talking to me like that, she said don't yell you better go away or I'll call the cops! Then I said what? How you dare say that to me I paid money for pick up my food what kind of service is this? I asked her who's she? She said I'm no one go away from here! I said not going away and call the cops and I need to talk to the manager! She said manager not here! Then I waited There after 2 or 3 minutes another lady she's nice speaking said sir one of your orders the rice not ready do you want to replace it with potatoes and said yes whatever, then she said the other orders good move to next window! Then when I was waiting for my food I asked her who's the rude lady she said I don't know, I said I want to see the manager she said you can't sir! Then I guess the rude lady who told me I'll call cops on you was the manager! I honestly thinks about it and didn't trust to take my food from them I left it! God's know how and who's prepared it, if that's their way talking to customers! So Shame on you rude lady shame on your Management Taco bell, you ruined my day from the beginning!"

"I highly recommend going in person to ensure accuracy and quality. This has been my go-to store for lunch breaks and today I received the wrong coffee, and the other one for my coworker was missing entirely. Plus, the chips looked like they were the crushed up remnants of the bottom of a bag. Thoroughly disappointed."

"I ordered door dash and I was missing some food so I called the dasher he said to call The store so I did. They proceeded to say that I didn’t order a meal for 2. And I repeated what my order and my receipt said! I know for a fact the receipt won’t add and extra thing that ain’t in the screen."

"terrible!!! take the extra 5 minutes and go to the one down the road. i ordered a mexican pizza and it looks like someone punch my box and smooshed it completely. i also ordered a taco and they threw it in the bag leaving it completely unwrapped and went all over my bag. 0 stars if i could!!! stop being lazy and work harder taco bell employees!!!! u can see the left over of the taco they threw in my bag on top of the SMOOSHED mexican pizza box."