COUTUREPOINT,

712 Wilcrest Drive, Houston, TX 77042

"No response about a return label. The website says to email support but the email comes back saying undeliverable. Phone number doesn’t work either. No way to return and very frustrating!"

"I purchased shoes from CouturePoint and want to return them because they don't fit. I have requested a return label three times via email and as of this date they have not acknowledged my request or responded in any way. The 800 number that is listed is not taking calls at this time. I'm very unhappy with the product and their service. It makes me think this is a fraudulent business. DO NOT ORDER ANYTHING FROM THEM. They need to be investigated."

"I purchased boots via the company’s website that arrived in a timely manner but did not fit. The company sent me a return label and I sent back the boots. It has been over a month since then and I have received no refund and the company has stopped replying to my emails. Do not shop here, they will steal your money."

"This was my first time purchasing from Couturepoint. I was so glad I found my size and the shipping was quick. The communication from the site was also great throughout the process."

"Truly a great place to shop. I have made multiple purchases over the last month, and the longest they ever took to ship an item was still within 24 hours of placing my order. The shortest was within 2 hours. And each time they got my order right. Very happy I discovered them during the pandemic, and I will continue shopping with them even afterwards."