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Chuy's Restaurants Home Office
1623 Toomey Road, Austin, Texas, United States
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About the Chuy's Restaurants Home Office
Chuy's Restaurants Home Office is located at 1623 Toomey Road in Austin, Texas, United States. This institution is a popular food and restaurant destination known for serving the best Tex-Mex in town. With its huge plates, handmade tortillas, and famous Creamy Jalapeño, Chuy's is a must-visit for food enthusiasts. In addition to the delicious food, Chuy's offers a welcoming and inclusive atmosphere where you can truly be yourself. Bring your friends and enjoy great deals on drinks, merchandise, and appetizers at Chuy's Restaurants Home Office.
Photos of Chuy's Restaurants Home Office
1623 Toomey Rd, Austin, TX 78704, United States
Opening hours of Chuy's Restaurants Home Office
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
07:00 - 20:30
Sunday:
07:00 - 20:30
Reviews of Chuy's Restaurants Home Office
"Sitting in Chuys in Harker Heights- watched one of the.managers clean a table. She dropped a glass on the floor spilling water and ice. She proceeded to pick the ice off the floor and put it on the table. When she was finished mopping the floor she slid the ice from the table into her hand and walked away. The table wasn't sanitized. If that is the standard of cleanliness for the tables what is the standard for the kitchen? GROSS!! p"
"Oh my goodness!!! What can I say? I was tired from shopping. By myself. Couldn't decide where to eat. Pulled into Chuy's.... and the rest is savory heavenly history!! The tacos were good with the extra beans... but I must admit I really just went in for that CREAMY JALAPENO SAUCE!!! But I am taking the time to write more about my waiter than anything else. Here in Clarksville, Indiana...His name is AUSTIN. His service was THE BEST service I have had in years!!! He anticipated every need.. didn't have to ask for refills.. anything. He was personable, funny and HE JUST MADE MY NIGHT! A true blessing for an old Grannie. I now have an " adopted grandson"! He deserves more that an " atta boy!" ..he deserves a raise!! The manager Dave was just as sweet as Austin and I will certainly be back and bring all the " Golden Girls" with me!! Thank you Dave for hiring such a great server. AND AUSTIN.. THANK YOU FOR MAKING AN OLD LADY LAUGH AND FEEL LOVED ... even in a resturant! GOD IS GOOD!"
"I came here for the nachos and they did not disappoint. One serving of veggie nachos was literally enough food for a whole meal for two people, and very tasty. Salsa that came with chips was nice and spicy. Not sure how the rest of the menu is, but nachos I recommend"
"Visited McKinney Ave , Dallas , Texas location on Friday , May 05 Long wait ( as expected/ Cinco Di Mayo) Fortunately, two seats at the bar opened up . My guest and I ordered two Margaritas and closed that tab using a Chuys Gift Card I had been given We sat there for about a half hour and decided to not wait for a table from the wait list rather to order some food at the bar . We were completing our evening and ask for our check It seemed more than expected . I was correct, the bar tender had charged me for the first two margaritas on this tab as well. I brought it to his attention and he said he would have to get the manager . I was very confused and ask why he needed the manager , he was our original server who closed out the first tab ( showed him the receipt) and he was the server who took our food order . All he needed to do was remove two margaritas from the second Check. He explained he could not do that After 20 minutes of no manager , I went on a scouting expedition and located the manager myself and re explained what had occurred. He went and got our server and began to try and correct the tab. After 10 minutes , the manager came over and explained he couldn’t get the system to refund the difference so because of all the confusion . , our evening was on Chuys and the funds would be refunded to the respective cards in 2-3 days. I though that was very considerate and thanked him The next morning , the difference on my bill that I charged to my personal bank card was already refunded back to the card So. I thought I would check the balance on the Chuys Gift Card This process is very not customer convenient There is not a phone number to call and Check. You enter your information in a website and they will respond to your request I waited , it is now Wednesday , 5 days later . No response , I sent a follow up email , got a response , “ Management is still looking into your request for the balance on your gift card . In the bottom of their email , a phone is listed should you need for thee assistance . I phoned the number. It is a third party number ; they could not do anything but quote the Chuys email I thank the third party and hung up , extremely frustrated I remembered , in the Chuys website it stated you could also contact a manager at any Chuys and obtain the balance on your gift card. I phoned the Chuys I visited on McKinney Ave , I ask for the manager , the associate was very polite , ask to place me on a brief hold , it was actually a brief hold , the manager answered , I explained the entire scenario to him . The manager said , I am new , this is my first night , I do not have that ability to check …… I am Not believing this ……. Chuys Corporate office is in Austin Texas , I called but it is after 5 PM and their answering service picked up my call You know what , I will be their first call on Thursday , May 11 when they open !!!"
"They have a good selection on their menu. Very good food. The restaurant was packed & very busy. We had to wait to be seated but it was worth the wait. Only downside was the noise from so many people in the restaurant. We will definitely want to return on our next visit to Austin. We enjoyed delicious food at Chuy’s. Our hostess had no record of me saying to his face party of 3 and giving a phone number to. We waited outside for roughly 45 minutes. I went back in, someone heard my complaint and she immediately seated us. Our waiter Grayson was very efficient and personable. Food was awesome as usual!"
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