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O'Reilly Auto Parts
11050 Scarsdale Boulevard, Houston, Texas, United States
About the O'Reilly Auto Parts
O'Reilly Auto Parts is a one-stop shop for all your automotive needs, conveniently located at 11050 Scarsdale Boulevard in Houston, Texas. From car repair services to a wide selection of electronics and auto parts, this store has everything you need to keep your vehicle running smoothly. With knowledgeable staff and competitive prices, O'Reilly Auto Parts is the go-to destination for car enthusiasts and DIY mechanics alike. Visit us today and experience top-notch service and quality products for all your automotive needs.
Photos of O'Reilly Auto Parts
11050 Scarsdale Blvd, Houston, TX 77089, United States
Opening hours of O'Reilly Auto Parts
Monday:
07:30 - 22:00
Tuesday:
07:30 - 22:00
Wednesday:
07:30 - 22:00
Thursday:
07:30 - 22:00
Friday:
07:30 - 22:00
Saturday:
07:30 - 22:00
Sunday:
08:00 - 21:00
Reviews of O'Reilly Auto Parts
"Draylin here at the Scarsdale location was extremely helpful. I own Above The Rest Automotive and when called to tell him what I needed he didn't hesitate to order the parts requested. When I arrived he knew who I was and jumped right in to help. Thanks again for prompt service. I use OReilly all across the Houston area and it's hard to find good help. If I'm in need of this location again, hopefully Draylin will still be working here."
"The guy behind the counter was terrible at helping me. He was dirty and had inch long nasty fingernails. It looked as he had not bathed in days, it was still early in the morning when I came in. If he cannot give proper customer service or have good hygiene they need to find someone else."
"Response to owner added. Original post - Cindy the new store manager was supposed to give me a refund instead she charged my credit card. Now I'm out $122 and I called corporate customer service and they agreed; have all the documentation in their customer service text logs. O'Reilly corporate instructed Cindy to refund the charge and then apply the refund. She never complied. I'll never shop at O'Reilly again, this happened at the Bay Area Blvd store, beware shoppers. Below is the follow up response from the owner - I have reached out to O'Reilly customer support using their text function on September 29, 2023 at 3:51 PM; after talking with multiple departments the treasury department said they called the store and talked with Cindy who would correct the charge and refund the same amount. The exact text is "She was instructed to process two refunds to you." This never happened. I called Cindy on Saturday November 25 and she said she does not work at that O'Reilly she moved to Scarsdale. This is why I posted this feedback at both locations. This entire matter has been documented in a 5-page word document including all the downloaded text messages. How about the new store manager refund my money, I can bring by the proof? Not sure the point of contacting corporate again? Given I've tried to resolve in numerous ways with them which is what produced the documentation. So you want me to reach out again to try and solve the matter, why not just refund the money?"
"I went in to buy a car battery and the manager Cindy sold me the wrong battery for my car. So after two days of jumping the car to get it started, I returned and was then told that I would have to go to a different location to have a new battery installed as she didn’t have the available staff. This was a blessing because the staff at the other location were very knowledgeable and helpful, unlike Cindy who acted like she was too busy to provide good customer service."
"They have better quality parts, but little more expensive than competitor AZ. I went there and they gave me the wrong part, so I had to return it and go somewhere else. If you don't mind shopping online for parts and wait to have it shipped that's the best way to go with O'Reilly that's where all the deals are located. Just going to the store the only deals are posted on the window outside and most of the time it's oil and filter special"
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