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Conn's HomePlus
9700 North Freeway, Houston, Texas, United States
About the Conn's HomePlus
Conn's HomePlus is a one-stop shop for all your electronics, furniture, and home goods needs. Located at 9700 North Freeway in Houston, Texas, this spacious store offers a wide selection of high-quality products at competitive prices. Whether you're looking for the latest gadgets, stylish furniture pieces, or essential household items, Conn's HomePlus has got you covered. With friendly and knowledgeable staff ready to assist you, shopping at Conn's HomePlus is a convenient and enjoyable experience. Visit us today and discover everything you need to make your house a home.
Photos of Conn's HomePlus
9700 North Fwy, Houston, TX 77037, United States
Opening hours of Conn's HomePlus
Monday:
10:00 - 21:30
Tuesday:
10:00 - 21:30
Wednesday:
10:00 - 21:30
Thursday:
10:00 - 21:30
Friday:
10:00 - 21:30
Saturday:
09:00 - 21:30
Sunday:
10:00 - 20:00
Reviews of Conn's HomePlus
"Conns has to be shut down!!! I purchased a refrigerator from Conns March 2023 along with the service agreement. The 3rd month of having the refrigerator the freezer would freeze over making it hard to open. I clean it, then recently, it happened again. The technician came out and did the exact same thing I did to clean it. Well on Christmas the refrigerator completely went out. Another technician came on Dec 29th and said he couldn’t fix it, he had to order the part. My appointment to fix the refrigerator was scheduled for January 5th and no one came or called. I went to the store and asked the manager Brian for assistance and no help at all was provided. During this hard economy, I have lost hundreds of dollars worth of food and medications that requires refrigeration. It is very disappointing that a company is not willing to assist a customer who has small children and a chronically ill husband. I told them I need someone out soon due to these issues and the customer service rep said “Oh you can purchase another refrigerator from some where else then send it back once we come fix your current one. I was appalled. I will never do business with them again. Stay away!!!"
"I went to this store to see if they had any specials since the holidays are approaching but I was very disappointed in the way they treat people here. An employee greeted me when I entered the store and asked if I needed help. I told him that I was fine, that I just wanted to see what they had. This man followed me around the store and watched me like I was a shoplifter or something. He asked me the same thing several more times. This made my experience very uncomfortable and the store lost a sales opportunity. I think they have to review the way they train employees who help customers."
"The guy that brought my washing machine out was very excellent, quick and courteous he did a great job he didn't waste know time installing the machine and I'm enjoying it I've been using it every since thank you I'm looking forward to purchasing it's items from y'all!"
"The store sells items that doesn't work. When you call you can't get through. After 1 week of calling I went to the store. The person behind the counter told me "We turn off the phones so they won't ring" Once he turned on the 3 phones they instantly started ringing. Every person that called where having issues with items that they had bought at the store. When I told the clerk and also later the manager about my issues they laughed and said its very risky to buy things here. The washing machine I bought was broken at delivery. They sent another one that was also broken. Now they are refusing to take it back. I had a really good opinion about Conn's before this experience. Never again I will tell all my friends never to use them ever again. I will continue to call their customer service number until they take back this machine. Update we had a technician come out. He did not fix it and its now been another week without a washer. Conn’s make this right and refund my money like I have asked multiple times!"
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