Chili's Grill & Bar

"My girlfriend and I went out for a Saturday night dinner about two weeks ago and we chose this location because I had a gift certificate but I would probably not return here anytime soon. We got there about 6:30pm and left about 8:30pm, about an hour too long. At first glance, it seemed perhaps they were understaffed, but my girlfriend observed there were at least five servers around - and the place was not packed when we got there, so it is a mystery as to why it took so long to get the entrees out. By the time I got my Cajun Pasta, it was merely warm. It was also not spicy. I did not complain, because (a) I was hungry, (b) it still tasted good, and (c) I'm not as invested in the meal being as hot and spicy as other customers might be. But I think the majority of people would have complained. My girlfriend asked for a physical copy of the receipt, for which we waited 10 minutes because..the server had forgotten. He was polite, and we did not leave a bad tip because of it, but everyone was either having an off night or there 's some management problem in the kitchen line."

"Food was hot and fresh. Customer service was good. Place was very clean . I would definitely go back."

"My recent experience at Chili's Grill & Bar was marked by a delightful combination of excellent offerings and service. The restaurant's lively and welcoming atmosphere, paired with attentive staff, created the perfect setting for an enjoyable dining experience. Chili's Grill & Bar's commitment to consistently delivering quality and satisfying options was evident throughout the visit. Whether you're seeking a casual bite or a more laid-back dining experience, Chili's Grill & Bar is a reliable choice that offers both exceptional options and attentive service. I'm already looking forward to my next visit to savor more of their delightful offerings!"

"We love this Chilis! Tonight we had Johnny as our server and he was absolutely fantastic! Very nice and attentive. Also, we love the way they always cook our steak here and the burger. So delicious. Everytime we come here we always have great service and food."

"I consider Chili's to be a mid-tier restaurant. As far as mid-tier goes, I think they're one of the best. As a local guide, in order to get the full experience, my wife and I went twice and based this review on the average of both visits. First and foremost, we did not wait and our seats were well over six feet from any other customers. The way the booths are setup give plenty of isolation for a dining experience that is free from others' loudness. As far as the prices go, it is best to go with one of their specials. Right now they have the 3-for-$10 and the 2-for-$25. The prices for these items are about the price of getting everyone their own entrees, but it also comes with appetizers and dessert. Our service was almost perfect. It was adequate enough to have no complaints but not above-and-beyond enough to enthuse about. My drink never ran out though, and that's what's important. One of their COVID accommodations is they don't have bottles of ketchup at the tables anymore. I asked for ketchup and got about 4 packets, which wasn't enough for my son's and my fries, so I had to ask for more. I get it, but it's obnoxious. (Staff: consider serving ketchup in small plastic cups, like you do with ranch?) Chili's pasta is much better than I expected. It's even better than Olive Garden's. Their awesome blossom is also amazing, but they should consider ways to make the seasoning more evenly distributed. Ours came with most of the seasoning on one single piece. Our servers were on one occasion good, and on the other, fantastic. The staff seem to have a good time working together, which is always nice to see. All-in-all, if you know what you're looking for, Chili's can be a great, inexpensive family dining experience. They also have plenty of TVs with interesting things showing, both at the bar and at normal dining booths. While I can't speak to this personally, many other reviewers have had problems with their to-go service, so it may be something to be wary of."