BJ's Restaurant & Brewhouse

"Ayanna is very knowledgeable about the menu and will make recommendations about what to order. She is very personable. She remembers our names and customers enjoy being called by our first name. We enjoyed the salad and drinks."

"I’ll start with sharing that my husband and I share the same birthday- 1/31. We travel for work and flew back home to Austin for family pics and birthday Burch with our kids and grandkids. We chose BJ’s because of the yummy food, good drinks and overall good experience in the past. We came in on Saturday 1/27 since our days was falling on a Wednesday and we’d be back at work in Atlanta by then. Our waitress was aloof and walked away in the middle us placing drink orders. Then she interrupted my husband placing his drink order, touching his shoulder and staying “I wasn’t done with her”… not very polite, but okay. Our glasses of water were empty for 15 minutes at a time and only refilled when we requested; she then convinced my son who ordered get chicken fettuccine Alfredo, to get it “Italian” style and then a chicken Parmesan showed up, not a chicken fettuccine Alfredo… she wasn’t thrilled about replacing it for the correct meal and told him “It’s what you ordered”… next issue was that our kids convinced us to get the bday dessert, that we initially didn’t want, but then thought we could share it with the kids and grandkids… Since it’s pretty rare that a couple shares of birthday and we would be asking for two complementary desserts, my husband and I showed her our drivers license is proving that it’s our birthday in a couple of days and not months out. The waitress then proceeds to lecture us about how people take advantage of free desserts (then corrected herself and said “I mean the servers do too…”!?!?) - told its why I showed her our ID and since our actual birthday fell on the upcoming Wednesday, we’d be back at work - and we’re out that day to celebrate our birthdays with our kids. She thanked us for understanding her need to charge for the two desserts; she made the whole situation awkward! We cancelled the dessert we didn’t actually want anyway… Then the check came… she said for parties of 10 or more 18% gratuity was included… okay, except three out of our party of 10 for children… Two-year-old, four-year old and six year old- all we behaved, polite and not problematic (didn’t even make a mess) … we are chronically 20-35% tippers - if the service is up to par— clearly it wasn’t- overall this was an awful birthday experience and rest assured we will take our & money and family elsewhere!"

"Went there for lunch on a weekday so we didn't have any wait. The menu is kinda on the expensive side but the potion sizes are pretty decent. The service was also good and prompt"

"Parmesan-Crusted Chicken was incredible. everything was fresh & came out pretty quickly. beer was warmer than expected so kind of soured my experience here."