Hartz Chicken Buffet 21000 Aldine Westfield Road, Humble, TX 77338

"Horrible horrible customer service at this location the staff is so rude especially the boy at the drive thru I can't even begin to express how incredibly disappointing my experience was here. Again the staff was incredibly rude and unprofessional, not to mention, the food was cold as if it had been sitting out for hours and they had me pull around to the front! For cold food?! I can honestly say this was the worst experience of my life and I will never be returning. Save yourself the trouble and go somewhere else for your fried chicken fix LOL"

"This location isnt.good to go to. I came today and the guy on the microphone said chicken was $12 for a family meal but we asked was that mixed chicken he said yes. We get to the window he don't know his combos from his cornhole. And not just that this kid had a bad attitude through the microphone and when we got to the window we waited 5 minutes before he even came to the window. Then we get the chicken and rolls but NO KETCHUP , NO HOT SAUCE , NO NAPKINS AND NO TRAYS. THIS is absolutely unacceptable from Hartz. I should have went across the street for chicken . The kid in the drive thru isn't worth paying minimum wage .."

"I love this location! Every time I come, the guy working the drive-thru is always friendly and makes cordial conversation. The food is hot, fresh and delicious!"

"The food here is pretty fresh and the restaurant is clean. You can go through the drive-through."

"I'm upset due to how the quality has gone downhill over the last few years. Service was always great with food fresh. Yes location is older but they always took care of their customers. Lately we've gotten just bad food, if we are ordering $70 + for to go I would expect it to be good. Instead lately we get barely anything edible. My kids wouldn't even touch the macaroni it was burnt and old. The wings looked like they had been thawed and re-frozen by the way they looked, especially bc we asked for xrta wet(and yes we always say we are OK with charge for sauce) so I'm just highly disappointed and most food went into trash. The tenders and rolls were the only thing that looked fresh and edible."