Frenchy's Chicken

"The best flavor! Since 1969 they been doing tha damn thang!!!! The fries said find me. They were gone in seconds. These boudin balls omg! Then you got them flats, crispy and juicy ooooh weee. And let’s not get on this PEACH COBBLER! It’s so good. Gone ahead and get ya some. If you don’t like boudin…. it’s plenty of other options. The red beans and rice is really good. DoorDash you some right now! Thank me later."

"This was my first time back to the Frenchy's franchise after boycotting them 14 yrs ago for bad service "not this location" The first two times I visited this location the food was good. The third time they messed up my order, I asked for a three piece meal with fries and dirty rice. They failed to give me the dirty rice. When I went in to get my rice. The clerk told me, your receipt says you ordered extra french fries. I said no, I ordered dirty rice. Fun fact, they didn't give me extra fries either. Fast forward to 1/30/2024 at 8pm. From the time that I entered the drive thru until I got my order was roughly 30Min. I placed my order at the speaker, and the person read my order back wrong. I repeated the order and she read it back correctly. When I got to the window, she read the order back completely wrong again, so I told her for the third time. When I got my order, it had the wrong pieces of chicken, the wrong dessert and the drink wasn't full. When I went in, this ridiculous excuse for an employee asked me "did you touch the chicken", when I told her my order was wrong. I said yes, I had to check my order. She then proceeds to get some tongs, dig the wrong piece out of my box and then put the correct piece in. She then threw the other piece in the trash. So I spend 30min in your drive thru, your employees totally screw up my order. You are so bent on not giving anything extra, you would rather throw food away then let the customer have it as a consolation for being a totally inept employee. The whole time she's looking at me like i'm trying to scam them out of their raggedy chicken. My question is, if I told her I didn't touch the chicken. Was she going to put it back on the warmer? Good god, I've never seen employees this incompetent. This location has ruined it for the entire franchise as far as I'm concerned, they don't have to worry about me ever visiting any of their other locations. Ban back on!"

"Homestyle meals, well-prepared and worth every minute! Great customer service garnished with a hint of culture! Go to Soul Food Sunday!! 12/17"