Jack in the Box 1240 West Orem Drive, Houston, TX 77047

"I ordered some dinner on the app, I waited 10 minutes and then went to go pick up. When I got there, they didn’t have my order ready. And when they gave my order, it was incomplete. I told them but they told me to go get my missing item through the drive thru. The food is good, and this is the only time this has happened."

"This location is absolutely terrible….I live close by so if I try to go in the morning.They say they can’t take any orders because they are waiting on someone else to come in…drive to the front 3 men inside. Same at night….But their employees asking customers in the drive through if the sell coke……left here and went to another location…I’m about to go review them next"

"This has got to be the worst jack in the box. They’re always unprofessional, the lines are always super long! I prefer to drive a little extra and go to the one on Fuqua cause this one is not it. I even resorted to ordering on the app and just picking up at the store, and they still manage to get the order wrong all the time! Last time the left a cheesecake out. Today I ordered 5 chicken sandwiches. I get home and there are only 2. The people that you are hiring do not care about customer service, do not care about your customers. Please do better."

"One price on the menu and another when they ring you up! Gotta watch it they got all kind of scams going on. 50 cents adds up when it’s hundreds of ppl. Food was disgusting! I’ve never had a breakfast sandwich that made me feel sick after I ate. Bread is too darkened. Idk what to say but I’ll never go to this Jack In the Box ever again!"

"It is 4:02am on July 18, 2021. I literally just got home from ordering at the JITB location on Orem at 288. I hadn't ordered from JITB in months because of bad experiences but I decided to give it one more shot. I ordered 2 Homestyle Chicken Club sandwich meals with regular large fries. When I got home and was ready to eat my meal, I noticed that the fries were old and stale on both meals, and the other one was curly fries instead of regular. One of the chicken club sandwiches had chicken that was very stale and old and the buns were solid and crumbling. The other sandwich was a ultimate bacon cheesburger with stale buns. It was supposed to be a chicken club sandwich. This location is fairly new but is definitely trash. If I could give it less than a 1 star rating, I would."