IHOP 23746 Eastex Freeway, Houston, TX 77339

"This place is actually pretty good if you go during usual business hours. However, tonight the food was not cooked as ordered AT ALL! After asking to have everything remade we were told there was a new cook tonight. We totally understand being new and needing more practice at the craft.. the problem actually was about the fact that the waitress did not even check any of our food to make sure it was cooked properly! She didn't even look at the check she printed out for us to make sure it was ours, WHICH IT WASNT. Whatever you do, do not be sat by Kiarra. We are extremely tolerant and hate to ever ask for a manager but tonight was the worst service we have ever had at this location. Do better please."

"I ordered pancakes and sausage. There was the biggest black curly hair cooked into my pancakes you could see it when the waitress sat the plate down. My husband’s eggs had a hair also. So disgusting. Management needs to go over hygiene and proper hair nets. I will not eat here again. Actually didn’t eat anything on this visit. Gross was still charged for coffee and sausages. Do not go here."

"Awful all the way around. All the servers are high and don't even know what they are doing half the time we had 2 different ones tonight. They switched halfway through our service. It took forever to get our food first off. When we finally did receive it none of it was cooked right and it was all cold like it had just been sitting in the kitchen. The hash browns tasted Awful. My eggs had a hair in them they said they were going to recook the plate and just cooked new eggs and brought me cold everything else. I just sent everything back disgusted. The manager heard us talking about how bad it was and didn't even offer an apology. Or try to make it right. Will never return to this location this is the second time we have tried it and never again. 0 out of 10 do not go."

"Very helpful wait staff. Good food. Plenty of room and even allowed us to add to the table after ordering because of some friends showing up we weren't expecting."

"I would give negative if I could. IHOP breakfast has been a tradition for my family and I for many years - after this last sit in, i am not sure I will see the restaurant the same. From the moment we walked through the door, didn’t smell like a restaurant, it was not hygienic and to top it all the food tasted different. Probably wasn’t completely the restaurant cause but still - eating with air that stinks is not a good combination. While I believe the staff did the best they could, it wasn’t good or up to par with what iHOP has always been. Kids meal was nothing like was ordered, I recall my son stating I asked for a smiley face pancake and got this - never again. To top it up, not sure if it was facial or whatever else - but my plate came out with hair stuck to something I have no idea what and I just about lost my appetite."