francesca's,

7201 Bishop Road, Plano, TX 75024

"Tryniti & Marisa are fabulous! I came in from Santa Fe with my daughter after seeing a gorgeous dress in the window. They made us feel so welcome and made sure we left with the perfect dress."

"My husband and I were shopping in the area and went into Francescos at the Shops of Legacy. Out of all the boutiques we went into, this was the only clothing store that had two people greet us with enthusiasm and seemed to care that we were there. We commented on the difference of joy that seemed to fill their store and they both said that's part of the reason they like working there. They enjoy getting to know people throughout their day. Wow! We were impressed and relieved that there are some establishments that still teach that, expect it, and actually enjoy getting to know others. Thanks, ladies!!"

"Love. Love, love, this little boutique Francesca's- Shops at Legacy store # 328. Prices were reasonable and selection was good. What made my day was consultant Emily assisting my friend and I select cute summer tops and earings. Thanks Emily for a great start to our evening out!"

"This has been go-to place for every last minute shopping. Very cute and elegant collection of clothing, and so is the packaging. Christina is friendly, helpful and always greets warmly :)"

"Love the merchandise but customer service was poor. My sisters, daughters, and I walked in and sales girl was behind the counter steaming clothes. She never greeted us and never said a word. Other people came in and she just kept steaming. My daughter wanted to try on some clothes so we asked her for a dressing room. Never offered assistance once. I've been in retail for 20 years and a store manager and I made sure customer service was number one! I went to location in Plano about 5 years ago and had great service there. I was expecting the same but disappointed. I will check out the one in Allen and hope they have friendly employees who are willing to offer their services."