Express,

15900 La Cantera Parkway, San Antonio, TX 78256

"Not sure in what part of the world it’s ok to sell someone a blouse without the price tag/ sku etc? I purchased this on 12/19/23 how would I return this if it was a gift? Your employee refused to re-ticket the blouse or even ask me if it was going to be a gift. I guess your employees are just too lazy to do their job."

"I went in recently to exchange a suit for my husband and it was definitely a process. Dora, the sales associate, was so patient and helpful in working through my request with me. I really appreciate it because we needed the suit for a wedding coming up later in the month and we were in crunch time."

"First time to this location on black Friday tried to get something for my daughter but they were not available in store needed to be ordered online, staff Briana Banuelos helped me to make the order even it took time and she is a really patience and such professional. will definitely go back again."

"Bought a pair of jeans in store for full price, only to find them 30% off online. I called that same day asking for price adjustment and was told the physical store is different than online, and I would need to return the jeans to the store, and re purchase them online to get the sale. What?! A different store?? They’re both called “Express” right? Lost a customer."

"I don’t usually do reviews, but I really appreciate good customer service when it’s done. My transaction at the register was embarrassingly time consuming. I did 4 separate transactions. Mikaela on the night shift was so sweet and patient with us. She not once looked irritated (I would have) even though the line behind us was getting long and impatient. She complemented my nails and wished us a goodnight and left no sensors on my clothes. Thanks girl!"