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Master Wok
303 Memorial City Way, Houston, Texas, United States
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About the Master Wok
Master Wok is a popular Chinese restaurant located at 303 Memorial City Way in Houston, Texas. Known for its delicious and authentic Chinese cuisine, Master Wok offers a wide variety of dishes including stir-fries, noodles, and traditional favorites like General Tso's chicken and Kung Pao shrimp. The restaurant prides itself on using fresh ingredients and traditional cooking techniques to create flavorful and satisfying meals for its customers. Whether you're looking for a quick lunch or a relaxed dinner, Master Wok is the perfect spot to enjoy a taste of China in the heart of Texas.
Photos of Master Wok
303 Memorial City Way STE 395E, Houston, TX 77024, United States
Opening hours of Master Wok
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
10:00 - 19:00
Reviews of Master Wok
"$16???? Over price, beef not taste good, for sure left from yesterday."
"Went to the food court to have something. The staff from the this shop was calling for trying out sample. So we thought of trying it out. As soon as we touched the sample, (haven't tried it yet), the man in the photos with a circle on it, started to ask what we are going to order and asked repeatedly, until we answered. Weird behavior. Yet we decided to order since they have more variations in food than the other asian restaurants there. Normally in this type of restaurants, I order rice and vegetable half and half for the entree and other restaurants do not charge extra. But they did. I don't have any problem to pay extra for that. But they did not put this extra charge anywhere, not in their menu and didn't even tell us. When I saw the charge on the receipt, I checked again to make sure if it was my fault or theirs. Checked the menu again and asked them about the extra charge. When we tried to talk with that man, he ignored us totally. So we took the photos to let you people know. If you are inviting people to try out sample, give them time to decide and please do not put hidden charges on the receipt. I do understand the frustration with the inflation, but the hidden charge, to me it is unethical!"
"I walked in the mall today to get chick fil a with the fam. But once I passed thru this Master Wok they offered samples which I tried the shrimp and liked the flavor. So me and my eldest daughter decided to eat at Master wok for instead. I went back told them I came back because I liked the shrimp and ordered my meal. I choose fried rice, sliced beef, breaded shrimp and two chicken. I ordered other items and once I payed and sat down I opened to enjoy my food and the shrimp was missing. I got up and went back to inquire about my missing food item. He replied he was sorry he didn’t hear me and gave me a side. Then told me to head to the cashier and she would take care of me. Once at the cashier she was charging me 5.99 for a side of shrimp. I told her why if I had already ordered to and she said I only got charged for a two side meal so it would have to be full price. I told her it was too much it was originally supposed to be to be included in the three meal price. She said she couldn’t do anything so I asked to speak to the manager. Well he was the one that prepared my meal and when I questioned about the price and his mistake he said he gave me what I asked for. I asked if the price can be changed to reflect the difference only and he said he wasn’t able to. Even tho he is the manager and probably able to make those decisions he acted like a regular employee. I told him I was disappointed and if I can’t just pay the difference then I’m just going to have to return my meal. Instead of him working with me and meeting half way he said he would give me a refund. I brought back my meal and he returned my portion of the money. Wow is this customer service . I even told him when I started my meal that I was originally going to chick fil an and decide to come to them instead because the food seemed more to my liking. He said this is better, I guess the food not the service. In a world where we have many options and can choose where to spend our hard earned money this will definitely hurt your progress. With simple minded employees like this your business will not grow past good food. Learn from others and include good hospitality and customer service. To say the least I will never go back to Master Wok and I will make sure others know my story so they can avails the ugly feeling of returning your meal and having to go look for another place to eat while your family is enjoying their food. All this for a dumb side of shrimp and your lack of attention to details. This employee represents your business."
"This place has a whole lot of nope all over it. Unsanitary food prep areas with evidence of roaches in food. Grizzly news nailed this place with a photo of the evidence and I can’t thank them enough for the heads up! Hope the COH health department comes and inspects this place. Eat at your own risk! If it were me, I would avoid like the plague."
"Great selection of shrimp and chicken combos. Very tasty and inexpensive for the quality food. Friendly staff with no huddle to order. Was allowed to taste before making mind on the order. A must stop while at the mall shopping."
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