Taco Bell,

4950 US-90 ALT, Sugar Land, TX 77498, United States

"Please don’t work for this store they hire you and they will lie to you . They will start you and let you go . The gm of the store name Vicky is really really mean she don't know how to talk to her people she hiring. Please someone get on this . Now . Or I we call business people will not be good"

"Used the drive thru as was in a hurry. Food was good and service was great. The woman working the window was pleasant and courteous."

"1. The lady who works the night shift purposely hands you your food and immediately shuts the window and walks away for several minutes ignoring customers, like myself, who check their order and are waiting to bring up anything that is incorrect with the order. She purposely does this so that the customer just gives up and goes away, even though she knows you're there. I didn't give up for her. She's done this at least 2 other times to me, and I will never visit this taco bell again. 2. When she comes back and I politely ask for more fire sauce, she shakes her head at me, dramatically throws the sauce in the bag, turns away, yells to the manager "he wanted more sauce." I tell her she doesn't need to shake her head at me or be rude. She turns the other way and ignores me. Please make sure she's fired or something. She is literally the worst food service worker I've had the displeasure of having to be served by in my entire life. 3. The food is consistently under portioned. I paid $14 for 3 items. Why does my grilled cheese steak burrito have 4 small pieces of steak in the entire thing? How come out of the 5 total times I have come here, I have never once received a Mexican pizza that was sliced into pieces? Why was my veggie burrito basically a rolled up tortilla that was 10% stuffed and 90% air? Why is this the 3rd time this night urchin gave me an inadequate amount of sauce ($14 order as a reminder...) and I had to waste time waiting for her to come back and be rude? Because they are cheap, rude, and love wasting customers' time and money. 4. You cost too much and give too little to customers to be so consistently rude and incompetent. This is probably the reason that Taco Bell is inevitably going to swirl down the drain as a brand altogether. I know this isn't the only waste of time and money pit that is run by incompetent owners and management, but branded by you, @Taco Bell. I know theyre not reading but I deserve to have fun with this. I know I'm talking to air, but it's still fun... :) 5. @Taco Bell, retrain this staff or please get them as far away from my neighborhood as humanly possible. We deserve SO MUCH better than this trash. They're a taint stain on your brand, but I'm 100% positive that they aren't the only one. There are actual Mexican restaurants that give you real food at the same price and don't treat their customers who keep them employed like they are a burden. @Taco Bell, do you want fast food workers to be respected more? Do your part to make sure your owners are competent, and then make sure to do your part to make sure they are hiring and training workers who actually deserve respect. Respect given is respect earned, and this worker and franchise has mountains to climb before they ever earn mine."

"Used drive thru for a quick lunch. I think I need to record my order in order to play back if not correct. Ordered hard shell but got served soft shell."

"I decided to eat out of the office for lunch. To my surprise, the lobby is locked to all customers. No sign or explanation as to why. So this makes everyone forced to use the drive-thru. I won't be returning here. Based on the other reviews, it seems to continue to hold true of their service and service levels."