Elmer's Home Services 9710 Interstate 35 Frontage Road, San Antonio, TX 78233

"Called this morning because there was a leak on my downstairs ceiling from my upstairs bathroom. They sent Patrick K. out in less than an hour of that call. He was able to pinpoint the issue, get supplies and fix my leak same day. As you can imagine, that’s not something you want to deal with the day after Christmas. I was able to apply for an easy 6 month payment plan. I’m super happy with the company and customer service. He even patched my hole up until I can find a drywall person. He also informed me of their yearly plans for HVAC and plumbing, which I will be signing up for as soon as my useless home warranty plan is up. Thanks y’all!"

"Jesse is an amazing asset to your company. He was super accountable with arrival time and expectations. Communicated well about the repair and made us feel really comfortable with what we were purchasing. We went with Elmer because of the values we see in the advertising. And we were not disappointed. I’d recommend Jesse for any job. Elmer will be our “go to” for all projects to come. Thank you Jesse, God Bless & Merry Christmas to you and yours."

"Joseph and Shane provided excellent service. They replaced my old water heater with a brand new one, from top to bottom, in about two hours. Joseph informed me of all the available pricing options and afterwards they immediately got to work and even walked me through the process step by step. Elmer’s came through in a pinch when my 30 year old water heater began leaking from the bottom and needed to be replaced with haste. Big thanks to all the staff involved, from the ones who set the appointment, to the technicians who worked like lightning to get it done."

"Back in May, my A/C went out Elmer’s install a new complete new A/C system, the system in the attic leak water everywhere damaged the ceiling, my floors. Till this day which is November, I’m still waiting for them to fix everything. I call them everyday the worst customer service! I have cancer, and they drive around in pink vehicles with pink ribbons on them. So I trusted them but they’re frauds! They don’t stand by “Doing the right thing because it’s the right thing to do.” Ofelia Zubiate would be very disappointed if she knew how I was treated. If you’re reading this stay away from this company!!!"

"I recently purchased a new home and was surprised when the city notified me of a major leak. My first call was to to Elmer's and the agent who took my call was empathetic, professional, and upfront about the timeline for scheduling a consultation. He booked my appointment for first thing the next morning. Joseph and Shane arrived on time the following day to evaluate the situation, then presented a variety of service options (including financing) while answering all my questions along the way. As a first time homebuyer, they understood this was another new experience for me and quickly came up with a creative solution to preserve my yard, prevent future risk to the new pipes, and contacted the city while on-site to be sure work could begin today. I cannot begin to describe the relief I felt when Joseph and Shane began breaking down the affordable service options which included a 10yr warranty. I'm so grateful for their expertise and compassion towards the situation we were facing. Gonzalo was out at the property before end of day to complete a post service inspection and gave me the thumbs up. The entire Elmer's team truly provided a memorable experience and affirmed my choice to call them my go-to provider for plumbing needs."