American Eagle & Aerie Outlet

"You just lost a customer. I called customer service to reset my rewards. They said they couldn’t because it’s been passed 90 days. That’s not fair. I was spending hundreds of dollars a year at this store since it was one of my favorites. If I get to get my rewards back I will delete this post."

"Okay, Mikayla was spectacular!!! Thanks for the help. Jennifer I guess is her name, she’s always so rude, I’m looking through the clothes I have in my hand and instead of coming over to help she tells me I’m an LP issue. Please hire someone to replace her."

"Given them a 5 star rating not because of the clothes (which is good) but because of the customer service Tylar provided me with. She went above and beyond to help me look for what I wanted. I probably tried on about 15 pants not even kidding. She was super nice, patient, and commutative."

"Shopped here yesterday before Noon and recieved exceptional customer service! I tried on a top that was a bit too small and the associate helped me look for it but it wasn't in store. She told me I could possibly order upfront and get shipped for free. The Spanish speaking associate looked up my account and ordered. All 3 ladies who provided assistance were great! It feels nice to shop and for people to enjoy their job. The young lady who helped me with the dressing room even asked for my name and told me about their leggings sale. I will be returning, glad I came here instead of Parks Mall."

"My experience here was by far the best experience I’ve had shopping retail in a while. It’s very hard to find good customer services, but the sales stylist Hannah was amazing! She greeted me, asked me what I was looking for, assisted me, and when we couldn’t find exactly what I wanted she still found a solution for me. That kind of service makes me want to spend my money here."