Chick-fil-A,

19303 Katy Freeway, Houston, TX 77094

"I frequent this location pretty often but today the service was so stellar I had to take a moment to write a review. I want to make it known that I have never had a bad visit to this location! Their staff, restaurant cleanliness, organization which order speed and accuracy, and food quality is always on point! This morning I stopped in for their Tuesday breakfast mystery item with and employee named Mary taking my order and handing to me my food when the order was ready. She was so nice, professional, and on point that I felt she needed to be recognized. I left feeling like she truly appreciated me stopping in, and valued me as a customer. I eat Chick fil A often (even reaching Signature Reward status this past 2 years) - but I have never felt as appreciated as Mary made me feel today; and she did so on what was a free promo item order only (it wasn’t some big high dollar order or anything). Keep up the great work Mary, and everyone else at this location - you guys are tops when it comes to Chick fil A in my book!"

"Went through the drive thru with my family and we could immediately already tell the person taking our order was not in a good mood. Everyone has there days I know so even though she didn't smile or seem very happy to be there it is what it is, we repeated our order to her more than once and it was still wrong when we received it, she also didn't ask if we wanted any sauce which wasnt noticed at the time we ordered until we received our order and noticed there was none. The food was still great despite the order being wrong, just frustrating and not great service. I suggest checking your order and receipt before leaving."

"Don’t hire people when they are so incompetent to hear what the other person is ordering. The entire god damn order is wrong, name is incorrect, vehicle is incorrect. Please have your employees use some god damn common sense to maybe listen!"

"I’d give this locations a 6 if I could. Stopped in for a weekday lunch. Food was ready in less than 5 minutes. All employees were super helpful and polite, even coming around the dr and getting refills on soft drinks. The kids playground is very nice and seems pretty new. Kids had a blast there. Very clean"

"The chicken nuggets were very good and we got a lot of different flavors to dip them in so that was a plus. If you’re looking for a good salad, try the cob it’s unbelievably awesome. Be careful when coming into the parking lot because it is a maze so beware of crazy drivers."