Walmart Auto Care Centers 510 Kitty Hawk Road, Universal City, TX 78148

"Got my battery changed here a few weeks ago. They were very friendly and the service was quick!! Thanks guys."

"Always a minimum of a 2 hrs wait and the techs always seem to discourage you from getting service there…I asked about how long she said it’s at least an hour and half then says might even be 2-3 hours that’s a big jump as she starts handing me my keys back. This isn’t the first time I’ve been discouraged to get an oil change at this location. They should hire more people that actually want to work."

"Just had my oil changed. I went during the day knowing they probably wouldn't be busy. I was right. Had to wait for them to finish the car already in the bay, but even including that wait, 20 minutes in and out. Highly recommend. Just know it's probably busier on Saturdays."

"If I could give this place 0 stars I would. Terrible customer service. First off I went in around 4 simply because my schedule doesn't allow me to go in earlier. I wanted to do an oil change and the young kid at the register took a while to help out to simply say is going to be a 4 hour wait... when the auto closes at 7 we'll that didn't make sense to me.. Second I came in the next day hoping to get my oil change, everything was fine and everything when after an hour they told me car was ready to simply tell me that they couldn't do it because of my type of vehicle. When I've gotten the service BEFORE at this exact same location. I spoke to the manager which clearly he didn't bother about the situation. I would of been more understanding if they would of let me know ahead of time and not waste my time like this. Very disappointing experience"

"I was pleasantly surprised and impressed by this Walmart’s Auto Care center. I was quoted a crazy amount by the dealer for a new battery/install and was relieved to have a great experience with Walmart. I was in and out in 30 minutes and the receptionist. Kiana (I think that is the correct name) was so sweet and helpful. She pulled the battery for me when I spoke to her on the phone so it would be there for me because it was the last one. Overall, great experience and I will be back."