Whataburger 2020 Avenue F, Bay City, TX 77414

"While I will not stop getting food from here, people should know they don’t really bring your food out to you anymore for curbside pickup. You have to call them to remind them you checked in and then they’ll bring your food out.. it’s gotten a bit ridiculous. Also, hate their new drive thru method. It literally makes no sense. It just gives people a longer wait time."

"We ordered through the drive through. It took 25 minutes to get our food. The burgers and fries were cold. They replaced the fries, but not the burgers. Poor service all the way around. SIX other vehicles in line behind us either ordered and left or just gave up. Never again!"

"I no longer live in Bay City but visit my mom here often. We often eat at Whataburger, and my mom eats there at least once a week. This evening my 14 year old daughter and I went inside to place an order to go. Having worked in fast food and having experienced less than competent customer service, I was pleasantly surprised with the working crew, management and atmosphere. Even my daughter was impressed! The managers were polite and encouraging when addressing the crew, helpful and courteous with guests, and the atmosphere was organized and deliberate. A well oiled machine. What a great experience.... we'll definitely be back! Mary B. San Antonio Tx"

"My family and I had just came from a nearby football game, and decided to order to-go. When we first walked in, the restaurant was crowded, but service was still taking care of everyone! Others in restaurant were kind and complimented my family. When we were about to leave, we found out that only 75% of our food was received, but overall our small time there was enjoyable."

"The WORST Whataburger ever! Food is always cold. They don't give you the right amount of hash brown sticks, French fries always have full, added a pic of my honey butter biscuit as you can see I got a drip of honey butter that's it! And don't order curbside you will never get your food! You will have to go inside to get it. Terrible service. They have WAY too many people working it's overcrowded in the kitchen everyone running around but nothing getting done. TERRIBLE!"