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Elite Appliance
4901 Alpha Road, Farmers Branch, Texas, United States
About the Elite Appliance
Elite Appliance is a premier furniture and home goods store located at 4901 Alpha Road in Farmers Branch, Texas. With a reputation for high-quality products and exceptional customer service, Elite Appliance offers a wide selection of top-of-the-line appliances, furniture, and home accessories to help elevate your living space. Whether you're looking to upgrade your kitchen with the latest appliances or add some stylish furniture to your home, Elite Appliance has everything you need to create a truly elite living environment. Visit us today and experience the luxury and sophistication that Elite Appliance has to offer.
Photos of Elite Appliance
4901 Alpha Rd #100, Farmers Branch, TX 75244, United States
Opening hours of Elite Appliance
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
12:00 - 16:00
Reviews of Elite Appliance
"We bought and paid for a dishwasher at store from Eddy McBroom as the sales rep back in December-2023. The ETA given to us at the point of sale was 7-10 business days. During the second week in January, we contacted the store to ask about the delivery and were routed to Roshwanda as their delivery coordinator and customer service. She was unable to provide a date for delivery but called back the next day let us know that the appliance was expected to be there that day. When we went to pick it up, we learnt that the appliance had not arrived with no further information on the ETA. We kept calling and emailing everyone at the store including the manager Corey Trent. All of the folks at the store including those named above avoided answering our calls and emails. After several attempts to contact them, we were able to get hold of Eddy and asked him to cancel the order which he promptly agreed to and sent us an email saying a refund had been requested. We waited for another 8 business days but no refund showed up leading to another follow up today. Eddy finally issued the refund after this follow up and pretended as if his “accounting shows that a refund has been issued”. I would NEVER recommend Elite Appliance to a friend. Their behavior and attitude is unacceptable for a store of their repute. I don’t understand how they can maintain the rating they do on Google! Are those fake reviews?"
"If you are looking for a more personal and direct consultation about your new or updating kitchen project, stop by Elite Appliances. The no pressure need to buy that minute allows you to seek just the right work of art for the show piece in your kitchen. Whether it's the fridge, double above and below ovens, the comb oven and microwave, or the two-tone range. These guys have it. Elite Appliances has multiple kitchen staging areas to give you great ideas. Be sure to be on the lookout for their custom cabinetry and islands. Good luck and enjoy."
"Much bigger showroom than we thought it might be. Clean layout. Carried a lot of the luxury brands we were interested in. Super Knowledgeable staff - Jeremy helped us out. Great experience!!"
"Do not use this company. I have had a nightmare experience with my kitchen install. The last straw is that our range hood fell out of the wall and we are getting the run around with sub-contractors to get this resolved. We put deposits down in May 2022. Demo started on Feb 2023. It's now September 2023 and our kitchen is still not complete. Please finish the job with existing customers and support them after the sale is made. We had contracted with their partner Redstone for the design and went along with the recommended appliance partner. I should have read the various 1 star reviews and taken those more seriously. Stay away for the sake of your sanity."
"I could not be happier with Jeremy and his crew at Elite Appliance. I was in a serious bind with my builder needing a very specific range hood insert/blower for my home, and needing it yesterday. I tried a half dozen sites and none could deliver what I needed for a week or more. Then I found Elite Appliance and my search was over. Jeremy got it to me on the second business day. Unreal! (not to mention the price was fair and he followed up many times to ensure I was satisfied.) I was able to track the shipment the entire way and receiving was very simple (I chose to pick it up - you can likely have it delivered to your home.) I am looking forward to seeing the pieces installed as I cook regularly and a powerful but quiet fan is important to me!"
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