Wendy's 17702 Bulverde Road, San Antonio, TX 78259

"The gentleman at the window was so kind and had great customer service. Nobody was in line and they had me move up. Not sure why because the food was not fresh. The fries where cold and tastes as they had been sitting out all day. The guy asked me for the sauces I wanted and gave me one out of the 5. The sprite that was given had a hue of brown. Had a dissatisfied family, out of $30, old fries, no sauce and a whole drink tossed out."

"Only giving two stars for the sweet older lady with orange-ish hair that works here, and seemed to care about our well-being & kindly served us our tray to our table as we ate inside. Otherwise I would've given ONE star. The tall manager lady practically shoo'd the older lady away to take our order as we walked in. She ended up interrupting my dad as he was giving his order with "I CAN HEAR YOU"... My dad is hard-of-hearing and tends to speak at a higher volume than normal, so that was super rude of her. It was not as if he was being mean & shouting at her. However, at first we weren't even sure if she was speaking to us at all, because she kept fiddling with her headset as if she was taking an order at the drive-thru, yet glaring at us, impatiently to take our order, which also felt pretty rude. Even with my dad's order, being fairly loud & clear, she still asked for him to repeat himself...? I asked for a #10 which was the Asiago club, but she immediately interrupted & argued with me that "The #10 is a WRAP"...I pointed up at the menu to show it was pictured as a club...she swung back around to the computer without a word. I asked for it grilled, and ended up getting a spicy crispy patty by mistake. My dad was super disappointed in his Baconator, which had a super greasy bun, yet the patties were dry?? We were the only ones in the restaurant, no other cars in the drive-thru except one during our stay, so I don't understand how such small mistakes could've been made. Maybe from a rude manager that doesn't know how to pay attention to people, that must be it."

"Frostys always hit the spot.. wish they were bigger for the prices. I got nuggets, fries and cheese burger deluxe. The burger was gross. The rest was on point except the fact they gave me one sauce when I put on my online order multiple. Nice to have a Wendy's nearby again though. Get French toast sticks for breakfast!!!!! Please!"

"Teenager's working this...I mean we Came by to grab a quick eat. They didn't know what order was ours and we were given some old hard fries."

"Horrible customer service! Waited in the drive through only to find out they won’t take 2 orders from one car. Parked and went inside, there was no one to take my order. Had to wait for the drive through person to come take my orders. Ordered 3 chilies, they were barely warm, no crackers. The double stack was a sloppy mess and the top bun was hard & stale! Won’t be going back here again. Get your game up Wendy’s!"