Jack in the Box
About the Business
Jack in the Box is a popular fast food chain located at 25105 Market Place Drive in Katy, Texas. Known for their delicious and diverse menu options, Jack in the Box offers a wide variety of meals for breakfast, lunch, and dinner. Whether you're craving a juicy burger, crispy chicken sandwich, or flavorful tacos, Jack in the Box has something for everyone. With convenient meal delivery options, this restaurant is a go-to spot for satisfying your hunger cravings in Katy.
Photos
Location & Phone number
25105 Market Pl Dr, Katy, TX 77494, United States
Reviews
"I ordered a jumbo jack with cheese combo and they didn't put meat on my burger!! The curly fries were stale and cold. They even messed up on the drink. I ordered a diet coke and they gave me a watered down coke. By far the worst experience I've ever had at Javk in the Box."
"I would like to say that I love the Manager there. He's always in good spirits and is so friendly and moves the drive thru quickly. I've never had a problem with the food there either. I give the drive thru 10 thumbs up. =)"
"I ordered on line through the Jack on the Box web site. Not once but twice because I really wanted the Tacos, burger and Curly Fries on 01/ 18/24. Not once but both times, right at the time that the orders were due to be delivered, I was notified by Door Dash (they already had driver waiting at the resturant) that my order was cancelled, and I was instructed to contact the resturant and was given a number to contact the resturant. I call and spoke to someone name Pedro. I asked him why the order wad cancelled, by Jack in the Box. He stated that the food was ready and to come get it. I told him I ordered it for delivery because I can't "get it". I asked him to contact Door Dash to come and pick up the order, and I was told that they do not have anything to do with that. Then I asked to cancel the order completely cause the charge has already hit my bank account and pending payment. He told me that it too bad, the food is made so I have to pay for it. I asked to speak to a Supervisor or the Manager, he said he was the Manager, then rudely hung up on me. I tried to call seveval times, and no one would answer the phone. I contacted Door Dash and they stated that they were notified by Jack in the Box that the order was cancelled. Since I really wanted what I ordered Door Dash even tried to call the resturant on both orders and no one would answer the phone, and they even tried 3 different phone numbers. Why do you have a phone number when no one will answer it? How do I ensure I'm not charge for something I don't get. If this person "Pedro" is the manager, I sure will not ever use this resturant. He was RUDE, RUDE, RUDE!"
"Just sopped by to get two boba, but the boba was hard. Not edible."
"For how much fast food has gone up, this is NOT what you should receive for fries. Cup full of all the bottom small pieces."
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