Sonic Drive-In 2209 Northwest Military Highway, Castle Hills, TX 78213

"I love Sonic so idk why I have so many problems with this location. I live down the street and it’s the closest one to me so I’ve tried it a few times and there have been multiple instances where i’ve pulled up to the drive thru speaker to order, waited for minutes without being acknowledged, and then decided to pull to a drive up spot. The first time this happened, a person came on the speaker and said they were only taking drive thru orders (okay, so why did I sit at the drive thru without being acknowledged for 3 minutes?). The second time was today and after I pulled up to a drive in spot, I pushed the button and waited for a while without anyone taking my order. I just decided to leave because I had somewhere to be across town and only stopped for a slushy but when I was driving away, there was a car in the drive thru getting their order taken. I’m not sure why this has happened multiple times, maybe their speakers have issues or something but I don’t think I’ll be back. I second the review saying to demolish and put a Freddy’s here, I love Freddy’s."

"Looks really dull. Food was below the correct temperature for serving. The young man that helped me was nice and polite. Once again I didn't get my cheese sticks. I don't know what or why they always leave them out but going back Everytime is not an option. Maybe a double check on tickets would be helpful."

"Most of the stalls don’t even work. The wait is always long for a small order even though there may be just one other car present. Every time I want to give it a second or third chance, they always disappoint in some way. This last visit I placed an online order for a wacky pack meal and a burger. I arrived on time and the screen said they were on the way with my food. There were only 2 other cars in the stalls. Over 30 minutes later, I was still waiting for my food to be brought out to me. I had my small kids in the car with me and they were crying agitated from the wait. We drove off without my mobile order because we couldn’t wait any longer. Update: My boyfriend went back in my place to get a refund or re made food. He spoke to an older lady who was very nice and apologetic. She said that she was there on her own and was slammed. They remade our food but he stood watching from the window. He watched a gentleman prepare a burrito for a drive thru order with his bare hands then started texting and touching his face. We will never return to this Sonic."

"i usually don’t do reviews but i’ve been here a few times and there’s almost always a problem, today the screen said that someone was bringing my food out and after 20 minutes of waiting i left without my food so i wouldn’t be late for work, from an outsider looking in it seems that they’re under staffed and the people that are working are overwhelmed. the employees there have been nothing but kind to me every time i go but i just get tired of waiting 30 minutes for just a sweet tea and a corn dog."