Whataburger
303 Roland Road, San Antonio, Texas 78210
About the Business
Whataburger is a popular restaurant located at 303 Roland Road in San Antonio, Texas, offering delicious meals for takeout. Known for their hot and fresh burgers, Whataburger also collaborates with Staunch Traditional Outfitters to create stylish apparel for fans of their famous Fancy Ketchup. The institution also partners with YETI to provide a 30-oz stainless steel Rambler® tumbler that resembles their iconic drink cups, keeping beverages at the perfect temperature while looking great. Visit Whataburger for a tasty meal and stylish merchandise today!
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Contacts
303 Roland Rd, San Antonio, TX 78210, United States
Reviews
"I always find it odd when crew members have better customer service and appreciation than managers. After my order both fries and sandwich being cold it took a cashier to take the time to cook and make sure the order was correct and ready to be served . After asking for additional sauce manager Angela rudely says No and I have to pay for it . After my order was previously messed up and in a more disrespectful tone she accused that I didn’t pay previously and that another employee paid . Which is only 43cents) she then threw my meal on the counter as if she was done talkin to me because I’m a problem . I feel some way because via my whataburger app you can tell I go to that whataburger literally every week and no I will no longer be a whataburger customer. Shoutout to Jake the best fry maker , Jen with her excellent customer service skills , and as well as Dynasty with her excellent customer service skills . As a business owner , Angela needs to be trained or demoted to a non supervisor position because the experience or ability to solve customer related issues was easily not shown ."
"Horrible service. Ordered hot and spicy burger and this what i got. Other burgers in my order were cold. Called to complain and “manager” basically calling me a liar. So pulled up and had my order remade. Rude lil kids working the registers not paying attention to orders that are ready. Will never go back to this location."
"I tried their new wings and they were amazing! I will definitely buy these again and I hope they keep them on the menu. Everyone there was a very friendly and the restaurants very clean I enjoyed myself."
"My boyfriend and I went to pick up an order we paid for thru the app. It was only 2 burgers and the service was horrible at the register! Once we got home, both our burgers were made wrong. I bought the avocado toast one and there was no avocado. Like, really?! We haven't ordered from here in a long time and this stuff is exactly why."
"My hamburger was delicious. People were friendly and quick."
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