Appliance Parts and Service 4101 Airport Freeway, Bedford, TX 76021

"Purchased suspension rods for my washing machine. I’d gotten the previous ones on Amazon and they broke after a month. The guy at the store went on and on about how Amazon parts are cheap and the store’s parts are quality and will last….5 months later, one broke already. I was expecting more than 5 months for all the “quality” he spoke of, especially for the price I paid."

"I recommended Chris at CAS to my elderly mother who's fridge went out. Mom paid over $900 to CAS. It worked for one day then quit again. He sent one of his contractors to repair. It worked again for 1 day then went out. She lost all of the food which spoiled both times. I spoke with Chris and said the right thing to do was refund the money to my mother who is on a fixed income. Chris likes to likes hide behind his "subcontractors" and told me my mom needs to talk them. As of 9/8/23 he has not responded to my mom or me nor has he issued her a refund. Extremely unprofessional. I would stay away from CAS and suspect many of their positive reviews are paid for. BBB will also be contacted."

"Sign on door says it's open mon-fri 9 am to 5 pm. Got.to.the store at 10:30 on a Monday morning and all lights are off, doors locked. No one here."

"Chris was great today troubleshooting an issue with our Samsung dryer. He was friendly and professional onsite even while our dog was curious to what he was working on. My husband and I are new homeowners so it is great to know what number we will call when the next appliance goes down. Thanks again for getting us into the busy, holiday schedule!"

"I just stopped in to get my oven parts to fix my oven and did not expect to also be able to buy me a microwave as well I am so glad I found this appliance part store in Bedford Texas!"