Midas 1281 William D Tate Avenue, Grapevine, TX 76051

"I purchased 4 tires from Midas and they got to work the moment I arrived. Pamela was very friendly explained the process. Tires look great and the car drives great. I will definitely be back for more of my automotive needs. Robert"

"I found them courteous and efficient. They don’t “find” stuff wrong and inflate your bill even though they sometimes charge more than the estimate depending on what needs to be done. I feel confident when I take my car for service here."

"Had them replace a catalytic converter that was stolen off my son’s vehicle. The one they put on was defective. Brought back to them 3x. First time they said it was loose bolts so they tightened and said all was good. Still hearing a loud noise when driving so we brought it back a second time and Kevin was absolutely rude telling my wife and told her in a condescending tone that there’s nothing wrong with the catalytic converter. A few months later and still sounds horrible, I brought it back. Spoke to Kevin again. He said he would call me and let me know what’s going on. Never called so I called back 2 days later and he acted like he knew nothing about it. Handed me off to Pam who told me a replacement would be in on 1/2. Again no phone call so I called again and Kevin said it would be in on Thursday 1/4. Again no call. Called Friday 1/5 and he just transfers me to Pam who said the part is in and to bring it in on Tuesday. Brought it in Tuesday 1/8 thinking they would get it done quickly and again no call. Had to call right before closing and was told by Pam they were “working on it”. Finally got it back at 6:30. Told my son they did him a favor not charging him $200. What a joke. This place is unprofessional and horrible with communication. I do not recommend this place at all because of poor customer svc and lack of communication"

"Very good experience, we dropped our vehicle off to inspect the brake pads which by mileage needed to be replaced, they gave us an honest assessment on remaining life and not automatically trying to say we needed new pads. We decided to replace anyway, very happy with the service and work altogether."

"Midas did a great job for me. My brakes were making a horrible scraping sound at noon. They got my car in at 3 and fixed it tgar afternoon. Pamela and the technicians were very friendly and super helpful. I'll definitely be a repeat customer."