Starbucks 19140 Interstate 35 Frontage Road, Kyle, TX 78640

"Drinks are 70% ice. Waste of money."

"Employee was extremely rude they left unopened sugar packets in the coffee and instead of just being polite and helping us get another the guy there was rude. We just got a refund but I would not recommend coming here if you have a problem with your order!"

"When it comes to coffeehouse chains, Starbucks has undoubtedly established itself at the pinnacle of popularity. From their vast menu options to their cozy atmosphere, they have garnered a loyal following worldwide. However, during my recent visit to one specific Starbucks location, I encountered a surprising and frustrating drawback: the absence of cup sleeves. In a time when sustainability and customer comfort should be a priority, the absence of cup sleeves was an unexpected and disappointing oversight. As someone who enjoys savoring my hot beverages, I was taken aback by their absence. Not only did this detract from the overall experience, but it also called into question the attention to detail and customer satisfaction at this particular Starbucks branch. Upon arriving at the counter, I was served the customary hot beverage in a standard paper cup without a sleeve. Given that Starbucks has been providing cup sleeves for years, this experience seemed out of place and left me wondering why this location fell short. This has happened multiple times at this location. Without the insulation and protection offered by a cup sleeve, holding the hot coffee became uncomfortable and potentially hazardous. It is instances like these where the value of a simple sleeve cannot be understated. A cup sleeve serves a dual purpose, preventing heat transfer to the hand while also providing a more secure grip. Moreover, the absence of cup sleeves raises concerns about Starbucks' commitment to sustainability. In recent years, there has been a growing emphasis on reducing single-use waste. Cup sleeves made from post-consumer recycled materials align with this sustainability mindset, as they provide an eco-friendly solution. Failing to offer cup sleeves implies negligence towards eco-conscious practices, which contradicts Starbucks' usual image as an environmentally considerate company. While this review focuses on the specific Starbucks location that lacked cup sleeves, it is worth noting that the issue may not be widespread across all locations. Starbucks has a reputation for maintaining consistent standards, so this oversight is likely an isolated incident. Nonetheless, it is vital for Starbucks to address this omission promptly to preserve their trusted reputation. In conclusion, the absence of cup sleeves at this particular Starbucks location was an unexpected and disappointing letdown. It not only compromised the overall experience of enjoying a hot beverage but also raised questions about the branch's attention to detail and commitment to sustainability. It is my hope that Starbucks will rectify this oversight swiftly, ensuring a more enjoyable and eco-conscious experience for future patrons. Disclaimer: This review reflects the experience at one specific Starbucks location and may not be indicative of the brand as a whole."

"It’s Thanksgiving and this staff was professional, kind, and fast! Great job! Not my first time coming here and they always do a great job."

"Fast service, they made a mistake with our order but it was rectified immediately."