Dunkin',

1105 North Bell Boulevard, Cedar Park, TX 78613

"The food and coffee was what I expected. I really like Dunkin coffee and I think they have great App rewards. The bathroom was disgusting and is always a sign of poor management. It makes you wonder what else is not being addressed if the bathroom looks that way. If I was the manager, I would never tolerate that."

"Ordered using drive thru and really have no complaints. My order was correct, the people were pleasant and everything looked clean inside. I would come back."

"Lex was so nice ! She’s a superb associate and checked in on me while I was doing a bit of work in the lobby. I also noticed that she was very kind, attentive, and courteous to all patrons. I hope she gets promoted to general manager!"

"I'm a delivery driver and a very patient person. But the inefficiency at the counter boils my blood. If I'm waiting for an order that has coffee, hot food, and donuts, it becomes a complete clown show behind the counter. I walk in and tell them the name of the person I'm delivering for and they say okay. 5 minutes might go by which is fine if they're preparing things. Somebody makes the food sets it on the bagging area. Somebody gets the donuts sets them on the bagging area. Somebody makes the coffee sets it on the bagging area. And then everybody in the store walks away and forgets about it!! I have to walk up to the counter again and tell them may I please have my order bagged up that's sitting there ready to go!? If the order just sits there the coffee and food gets cold. I still have to drive it to the customer. Duncan gets a bad name for it I may not get any tip for it or extra tip. And my time is more valuable than you can imagine making $6.18 for that stupid little experience. The food is great! The prep service is fast but this one little flaw in their system is the worst"

"I've stopped in many times and have been very happy with my donuts and am consistently happy with the customer service I've received.  Employees have been friendly with me and others with customers. I'm a simple donut lover, so I can not evaluate the other offerings Dunkin prides itself on now. The donuts here stand up to Dunkin Donuts standards. Filled donuts have a good amount of filling, and do not leak when you hold them. Regular yeast donuts have been soft. The few times I've ordered a cake one, it has been firm and soft. There isn't a big selection of donuts, but the restaurant is no longer focused on their sale."