Subway 928 U.S. 377, Aubrey, TX 76227

"I revisited this subway today hoping for new employees. It was GREAT. GREAT service GREAT food and a very pleasant experience. I’m glad I gave this subway another chance. The person working was truly professional and made a great sub. Thanks for the drastic change from last time. And I hope he stays."

"I use to love going to this one ordered online sandwiches and a bag of chips someone else picked it up got home no chips so I called told the guy what happened asked if they could put it back on cc he said no I said can I come get them tomorrow he said not sure but I don't think so let me get this straight u didn't put chips in bag before u put on calling self and bc I can't get it rn I'm out I know it's only 1.50 but it's the principal if that the case managers you need to fix it that's ripping ppl off needless to say we won't be back that's bad bussiness"

"If I could give a 0 it would be better. The manager thinks it’s cool to show off in front of her colleagues by dropping the f bomb and talk about you in front of you to them and become confrontational. Totally unprofessional behavior and not management material."

"I placed a mobile order today for 2 footballing sandwiches, and 2 large drinks. The online tracker showed the sandwiches should be ready around 5:55pm, but I arrived around 6pm because mine and my husbands mobile orders have never been ready on time. The online tracker showed the food was ready, but it was not. At 6:15 the 1 person, and half a mobile order that were in the air in front of me were finally finished. I asked about my order and was told that “No, there are no mobile orders, only one came in.” I didn’t know what to say and the girl finally said “if you tell us what you had we will make it.” Okay cool beans at least I’m getting my order right? After another 10 minutes of absolute chaos and confusion from behind the counter my sandwiches were finally finished. Unfortunately there was hardly any meat, and I would not recommend asking for extra of anything because you will for sure get EXTRA. My husbands sandwich was pretty much just olives and pickles with a giant gob of mayo at one end. I went to fill my drinks and noticed that the brew time sticker on the tea said it was last brewed at 10:30am, figuring that couldn’t be right I got a bit to taste, it was not good. For sure had not been brewed recently. The three teenage children are not at fault for my poor experience today. It is obvious that they are not ready to be left on their own and a manager should be present. They need more training and help and that is on the manager."

"I ordered a foot-long cold cut combo, from subway, via DoorDash! Now, I'm not a big Subway fan. Not because I think the food is nasty. I'm just not into cold cut sandwiches. I was hungry. Subway was close, so I ordered the cold cut combo. It is supposed to have ham, salami, and bologna on it. When I opened my sandwich, it only had bologna. I immediately put my clothes on and headed to Subway. I went into the restaurant livid. I ordered through DoorDash because I didn't want to come out of the house. I asked the little girls in the restaurant who made my sandwich. They never responded. I told them who ever made it had to know what goes on the sandwiches in the restaurant where they work. The one little girl wanted to get smart. I put her in her place, because I am old enough to have been their grandmother. She tried to explain to me that the meat is prepackaged. I said, little girl, when you took the meat out of the package. Clearly you saw that it was only bologna! Come up with a different lie, because that one didn't work. I am paraphrasing because I don't remember exactly what I said. I just know I wasn't having it. As you can see in the pictures, there was very little meat on my sandwich, and a ton of vegetables. This is an establishment I will never patronize again. I mean what I say! Scroll down to my review on Brakes Plus to see the date that I made the review. I have never been to Brakes Plus again. This was poor customer service at its best. I have encouraged the young girls to do their job, so when customers come in upset and irate they won't have to get defensive. I have a right to be angry,I said, because I spent my money, and I should get what I paid for! I did not pay $10 and some change for a bologna sandwich."