Panera Bread 1705 West Gray Street, Houston, TX 77019

"I love their green goddess Cobb salad. Quiet location and not crowded. Mac and cheese portion a bit small."

"I have to say I've been to a lot of Panera's to grab a bite and do some work and most Panera's places have decent wifi. This Panera looks modern and nice but the internet wifi could do with an upgrade, seriously!!!! I did a speed test and it's super slow, so slow that emails take forever just to open!!!! To the owners, please have a look at this and take it as a sign to improve on service."

"I don’t know what they are using to mop the floors but the tile in a large area around the beverage station is always sticky (so sticky in fact that it is hard to walk). I came in today and the floor there was visibly filthy with 2 employees sitting nearby and on their phones. Several of the dining room tables also needed to be wiped down; I made do at a dirty table. An employee could also be seen eating a the customer side of the pick up window today. Location is convenient for the area but the wifi here is tremendously slow; often does not load web information (repeatedly problematic.) Recently, I modified a food item and found several of the modifications not on my sandwich on that evening—I don’t know if they had the ingredients or not but if so they certainly never made their way to my sandwich. Another thing that irks me about this location is they keep the side door locked. I thought fire safety code requires that a second door (not just front entrance) must remain unlocked during business hours. As a bus rider it would be much more convenient if I were able to use the door which they keep locked. Photos below: depict condition of dining room on the evening of Saturday, Oct 7: dirty tables, chairs, booths, and filthy floors"

"Customer service is hit or miss. Sometimes when I walk in the cashier just looks at me and I have to greet them first which is awkward. The food is nasty. Today I had a half sandwich, half salad combo, and an orange scone. The chicken had a weird texture and some pieces were slimy. The chipotle chicken avocado melt sandwich had no flavor. With the salad, the lettuce was brown and soggy. The only thing I would order again is a beverage or pastry because the scone was good. I would not recommend this location but maybe the quality of Panera Breads meat and produce are just bad in general."

"I've been frequently dropping by Panera Bread recently and it's been a consistently good experience. The store is clean and well-arranged, making for a pleasant atmosphere. The staff is friendly, attentive, and helpful, adding to the overall positive feel of the place. The food is consistently fresh and tasty. One of my favorite items to order is the toasted steak and cheese sandwich. The bread is nicely toasted, the steak is flavorful, and the cheese is just right - altogether, a satisfying bite. A good stop for a quick and enjoyable meal."