Subway 1100 Bridgewood Drive, Fort Worth, TX 76112

"There’s a guy that works there named Dakota that has no customer service skills at all. He likes to inflict his negative attitude on customers. I ordered online and about 15 minutes I went to pick up my order, and it wasn’t started yet. I asked why it wasn’t ready and he said if I don’t like it I could go somewhere else. I know someone owns this franchise and probably cares about making a profit, but this guy Dakota is running business off. He’s so negative he doesn’t need to work around other human beings."

"I would like to share a positive experience for this location and I really hope the owner does something for this respectful, polite, and efficient gentleman. He was a very tall African American young man that worked on 2/01/2024 around 6:30pm at the Fort Worth Bridge Wood location. He held the entire store down while keeping a smile on his face. It was very busy and the stress never got to him . His colleague was struggling, but he picked up the slack. I hope who ever sees this will address the helpful young man and give him a bonus. My daughter and I will be back solely because of that gentleman's customer service."

"To be completely honest, this place should just be shut down. Never more than one person working, and every single time you go, I promise they’ll be out of multiple things. And there’s no such thing as fresh vegetables in this place, old been out all day, gross. I wouldn’t recommend"

"Placed an order online. 20min prior. Went in and still waited another 25min to have my 2 subs ready. To make it worst wasn’t even the bread I asked for. They had 1 person to help 8 people. Subway has gone to trash honestly. Just go to Firehouse or anywhere else."

"Nothing works at this place, restroom broke, fridge, mess everywhere, always out of something: lisa for cups, tomatoes, some bread …. Ordered online many times and when I got there: “we are out of this or that and I didn’t make you order” Bad customer service, place need an urgent update"