Zaxby's Chicken Fingers & Buffalo Wings 3181 Matlock Road, Mansfield, TX 76063

"Food was great!!! Service was too!! Very nice people. The restaurant needed cleaned better. There was food on our booth when we went to sit down. There was no ice in any of the machines in the dining area, though they were happy to get us some from the drive through."

"I know this place from living in Georgia. The food is really good. If you’re looking for a good place to eat this is definitely it"

"I am deeply saddened to see so many bad reviews, thank goodness that my experience was good. The restaurant was very clean, my order came quickly, food for hot/fresh/delicious, and the sweet tea was amazing. I loved the zax sauce as well. I got the number 3 and was able to eat off it for two meals. I will be going back in the near future and definitely recommend trying them out for yourself. The drive-thru line was very long, so they must be doing something right!!!"

"On Thursday, our lovely daughter treated me to a Grill chicken salad, vegetable egg rolls and a peach sweet tea from Zaxby’s on Matlock in Mansfield, TX. I enjoyed the selection she surprised me with, so today my mom gave me money to get our 4 year old grandson (Our daughter’s oldest child) some lunch to take home on the way back after being gone most of the day. So, we were near Zaxby’s and I decided to get him a chicken kids meal, which included fries, a drink and graham cracker snack. I decided to also get two egg rolls, an order of crinkle fries and a few of the lil sliders. Well, the app stated regular fries and seasoned fries, I said regular fries, they gave seasoned fries and the egg rolls were burnt. I called back, thinking the guy would say bring them back and I will replace them and redo the egg rolls, to. But no, he told me it was my fault for not stating I did not want season fries. I told him that was my first time ordering and I saw both on the app, so if I didn’t state season fries, I would get regular fries. He then said, those are tasteless fries, who wants that. -I went on to tell him I am allergic to that seasoning, it sends me to the ER, been there, did that more than once, not trying to do it again. He said, that’s the only way they sell them and everyone knows that. I told him, not everyone, that was my first time ordering there. So, he tells me, he will give back my money for the egg rolls if I bring them back, although he doesn’t believe half black and extra crunchy egg rolls are not over cooked and burnt. Which on Thursday, they were normal, his response was that was probably new cooking oil and they have four fryers and all of them looked dark today. I asked if he was going to replace the fries and he told me, it was my fault for not asking for non-seasoned fries, they can’t be expected to ask 2,000 plus people a day if they want seasoned fries or not, I should have asked since I know I can’t have seasoned fries. So, in other words you doesn’t want my business, he said it was my choice to come back or not and then he said, yes I am telling you I don’t want your business. So, there we have it, I will not be going to another Zaxby’s, no matter who’s credit card or money in hand. That’s my first and last time going to any of their locations. I believe in getting what I expected I am paying for."