Taco Casa 6333 Wichita Street, Forest Hill, TX 76119

"I was trying to order a patty pack of 12 burritos and the woman at the register Cheyenne was new, and she was lost when I asked on the price of them. So I asked the woman in charge Rosa behind her and she commented back that she had no idea while letting her continue to struggle instead of coming over to help her get the situation correct or ring the burritos up she did nothing. In the end I did not get the burritos because she was not aware how to ring them up and the manager did not offer to help. And wonder why they are having high turn over. I’m assuming Rosa and her attitude is the problem, and when I was waiting for my order she then started to talk in Spanish across the line to her other employees about me I speak Spanish im just light complexed. Very unprofessional. 0/10 would not recommend. very rude the service is horrible I feel bad for any incoming staff."

"Why does the tortilla chips feel and taste like they have been sitting out for days. Then put a tostada on top on a crunchy tostado shell like you all are pre making food because you all are “short” staffed. This was horrible. Then will not answer the phone to make it right. Horrible food horrible follow up customer service. Window customer service was good."

"Everytime I came here the food was hot, and my order was always correct. I came here today 10/13/2023 around 12:30pm I paid $38 for cold tacos! The food tasted horrible and it’s been several hours later and I can still taste it/it feels like it’s sitting in my stomach. I don’t expect amazing customer service but I was so friendly and the girl at the drive thru window was just rude and mean for literally no reason. It’s gone downhill and I’d understand if the food quality was still good but bad food, bad attitudes and not cheap prices. Today was my last day going."

"Haven't been to Taco Case in while . I order Nachos which WAS my favorite until finding out they change the chips These are not chips for Nachos. Also they got soggy very fast."

"2022 Review- My super nachos was ok. There were only bits of ground beef on the 4 corners but not throughout. This will probably be my last time due to the price. Can't even get a free water with my meal says the cashier. Taco Bell is more reasonable! I feel more people are watching the quality and price of food they receive more than ever. For almost $9 I rather get so much more or make homemade nachos with more ground beef throughout and less refried beans and jalapenos to cover for the meat. 2021 Review-Good fast customer service. I enjoyed the super burrito the best, yet all the food was good. I really wish they would start selling churros or sopapilla's. The menu prices have increased, but they do give you more meat than other fast food taco joints."