Arby's

"We ordered online for 2. Said our food would be ready in 5 min. Charged to our card. When we got there, they said they don’t make what we ordered anymore!!! Waiting for refund!! Had to go somewhere else for food. Why have online menu if they don’t have the food on the menu!!"

"1O stars all the way excellent food and better customer service . Delicious and food was fresh . Thank you Arby’s for doing what most places can’t do and provide fresh food with great attention to customer service. Came in at 9:10 m on 1-15-24 and received excellent service."

"Whoever the woman was working today between 12:30 and 1 is rude and ignorant. From the moment I said I had a mobile order at the speakers she had an attitude. Everyone has a bad day but when you work in a customer service environment you can’t take your life issues out on others. When I got to the window she tried to tell me there was no drink on my order and continued with the same nasty attitude. When I told her I could show her my receipt online she insisted there was no drink on my order but that she would give me one anyways refusing to even look at the receipt, as if I did something wrong or was trying to get something for free. This location already always serves cold food but add the nasty attitude to it and having to put your own food in the oven to warm it isn’t worth it anymore by far. Won’t be back"

"The food is good, the place is nice, and the bathrooms are clean. This is a new location so they are low on staff. They got slammed on the church crowd. Missed something on our order. Still, the manager handled it well. UPDATE: Well, they have had time to get their act together. It wasn't crowded, and I got the sense that the employees were hiding in the back. No one was at the register. After a couple of awkward minutes, someone popped their head around the corner and noticed us. The food was still good. Service is a bit lacking. 2ND UPDATE: Well, the last couple of times I have been there, the dining room was closed. There is a big sign that says dining room open. Now it was Sunday morning. It wasn't 10 at night. After trying a couple of doors, I finally got to talk to the manager. She said she only had a couple of people there. OK, I understand that. Why don't you put up a sign that says dining room CLOSED so people aren't walking around the building. Anyway, they lost a star."

"Only one employee working. He was very nice. Unfortunately, he made my sandwiches with very little meat. Fries were hot from the fryers. Shake was awesome. The 2 stars are in no way a reflection on the employee. This is in protest to the sacrifice of service, in attempting to operate a restaurant with one person."