Taco Bell 3324 Southeast Loop 820, Forest Hill, TX 76140

"1/21 830pm: “hey may I take your order, wait is that a roach, oh I’m just playing, go ahead with your order”. I left, didn’t order anything after that. Glad they found it so funny. There’s a reason that person works at Taco Bell. I won’t ever go back there regardless of a joke or not. Hopefully that young man never owns a business."

"Missing half my order from the drive through and what we did get was sloppily put together. Wouldn't recommend this location to anyone. :/"

"Glad they brought back the double Decker taco. Will never go to the one in Forest Hill Texas again. Staff were rude and did not want to have any customer interaction. Forced us to use the kiosk even though we were paying with cash. Staff acted as if that was an inconvenience. And there were no other customers at the time, so it's not like they were busy and couldn't take our order fast enough. Seriously.. customer service should be a priority when in this line of business."

"The guy who appears to be the manager was trying to do this sarcastic thing. May I take your order but not really. Then he said hurry up order please thank you. Then after we get to the window he said would you like sauce I said yeah he said, I'm not giving you any then said hold on one minute. I get it, but there is a time and place and that played Hawaiian style shirt didn't help either. The food was sloppy."

"Come on Taco Bell, you keep letting me down. At this point the crumbling shells and wet bottoms are my fault because I keep coming back expecting something decent. 4 out of 4 tacos looked like this."