Domino's Pizza

"I ordered two pizzas from this Domino's, and my overall experience was incredibly disappointing. The pizzas arrived a staggering 61 minutes after placing the order, well beyond what I consider an acceptable delivery time. Upon receiving the pizzas, I was shocked to find that both were not only cold but also noticeably burnt. The lack of freshness and the burnt taste completely ruined the dining experience for me and my guests. This level of quality falls far below the standard I expect from Domino's, and I am deeply dissatisfied with the service I received."

"(Copy paste from dominos customer service form) Today I pulled into the parking lot of the dominos at north Lamar and Koenig in Austin after hitting a cone left in the middle of the road. While I was trying to call AAA a homeless man started yelling at me and caused me to break down crying. All of a sudden, 3-4 of your employees were surrounding me, getting that man away from me, and also troubleshot how to get the cone out from my car and removed it. I was not even there as a customer and your team members went above and beyond in service that night. I am a hospitality professional that has worked in very high caliber spots, the love and support I received at dominos tonight parallels some of the best service I have ever had. You have an amazing group of employees at this location and I hope that you recognize that. Thank you."

"Never order from this store. Our food was over an hour late and when we called in to ask the status we could hear the staff talking about how they forgot it on the counter and to reheat it. When we finally received our food it was hard as a rock and the slices weren't even cut right. One slice was 1 inch another was 8 inches. Zero quality control. The store told us theres nothing they can do about it and that if we wanted our money back we could drive the pizza back to them. After calling Domino's Customer Service line multiple times for multiple weeks the location owner has essentially refused to respond even after having a refund request initiated by Domino's Corporate."

"This has to be worldwide the worst Domino's ever. No matter what time it is no matter what day of the week it is it takes 1.5 hours. To get your food and the reason is there waiting for someone else's order to come through so they can deliver 2 at one time in the meanwhile your food is sitting in a hot box are in their car in the cardboard chilling literally. If you are unfortunate as I am and this is the closest one you're better off driving to pick up your food"

"Ordered my pizza as usual and all was fine. Problem is when it got here was absolutely destroyed. That's fine, pizzas get dropped / slide around. However when I called them to let them know, waited on hold for a while ( busy place on a game night, understandable ). Finally get my call picked up was asked for a picture by the first "manager" Then someone else quickly hopped on the call. Well. Here is the picture. Folks check your pizzas, and be ready to meet all the different "Managers" on shift."