Pep Boys,

2336 Boca Chica Boulevard, Brownsville, TX 78521

"Horrible lackadaisical work. I just had my vehicle repaired at this location. They are slow on communication with their clients. Repairs not performed properly. Quite literally scared for my safety as I drive to another repair facility because of issues after pick up. AC blasting upon acceleration. Hill assist off, took >3 secs to start engine after pick up, 3,000 RPMs in park, pretty sure vacuum leak of some kind. I will make it my life mission to never return to this location for the rest of my being. DONT GO HERE."

"Took care of my Inspection within 20 minutes. already done 2 cars over here. no problems."

"Pep Boys always knows how to take care of business. Evert time I show up, they know how to service my vehicle quickly and efficiently. Raúl Ledezma ensured my inspection fell in the right hands, and I was out in a jiffy. Mr. Ledezma was very polite and helpful to me. I enjoy my visits at Pep Boys, and I make sure to recommend Pep Boys."

"I highly recommend this place. I called about the AC of Kia Sorento, they said come by and we check for you. They did in les than 15 min. Work needs to be done and after one hour, the car was done with the services recommended. Alfred was very knowledgeable, and help with explanation. I will definitely come back. Because there are other things to be done, and now I know pep boys can handled."

"I really can't judge on their quality of work because I sat for over 2hrs waiting for my truck to be looked at to begin with. I was wanting my A/C to be looked at and was told that the technician was on lunch. After an hour of waiting went to go see how much longer and supposedly my truck was next. Another hour went by and I just gave up waiting. I have been out in this heat working and can't even get in my own vehicle to cool off. I checked in about 4:30 and left at 7. That is unacceptable. I am not from Brownsville, I live in East Texas area and I'm sure the Pep Boys in Tyler, TX would have gotten me in and out within two hours. So if there is ANYONE that can recommend a good reputable mechanic that will not gouge me and get me in and out, because I have no other way around and basically Saturday 7/23/2022 is the only day I have available to bring it in. I will be grateful."