McDonald's,

9303 Katy Fwy, Houston, TX 77024, United States

"Had to call somebody from the back to get serviced , didn’t even get my whole order right but didn’t have time to go back. They were rude."

"I definitely don't like the new renovations. I used to have my kids play at this McDonald's everyday, but seeing how it's not family friendly or customer oriented anymore, it makes me not want to order any food here. The old set up was much better."

"Total chaos with high school kids swarming the place at noon. Felt sorry for the staff. The place was spotless and comfortable, and food was up to standards. Go early or go late...not noon."

"Knew this place was getting renovated and was excited to see how it would look, very disappointing it has become so impersonal. You stand at the front waiting for someone to take your order but they never come around to even check if there's someone there. I have always loved coming to this location, thought it was awesome, but not so much anymore. Sometimes change is bad. Also unfortunately my burger was cold, Could be because they never truly wrapped it up when putting it in my bag. This is what it looked like when I took it out of the bag."

"The person at the register was very rude, the rest of the crew were arguing and literally yelling at each other because of bad orders delivered then calling out customers and saying “they don’t know what they order.” It’s a caos in the kitchen, you can tell there is not order, respect between them and much less towards customers. The place is a bit filthy, so dining in is a bit uncomfortable. From my stay there were several customers from drive thru coming back in to complain and have their orders corrected. I would avoid this place as a customer for the next time. Sadly you buy on the go because it’s the next thing on the way."