Lisa's Chicken 3400 Brandon Lane, Fort Worth, TX 76116

"Terrible service at this location and the employees there are very rude. When I called back to let them k is they forgot some of my order and then got charged more. Got hung up on when I tried to call and ask for manager."

"First of all, I spent the night hugging the toilet throwing up the bad chicken tenders they served me. Not sure if they weren’t cooked all the way or just sat out for too long, but it was a rough night. 2. They shorted me my dessert, now mind you, that’s partially on me for not double checking before I left, but it’s not like my order was complicated. Tenders, fries, fountain drink and one of their new cheesecake rolls. 3. Their chicken was bland, no flavor, just breading. I mention this because they forgot my sauces too. 4. I’ve never been here before so I don’t know what their portion sizes are and I ordered the meal deal and asked for fries, and they replied so double fries? And I said sure thinking it was like any other normal chain, but what I got was two massive boxes of fries. Now that could be good if you’re feeding a family, but it was just me. They could have just said that the boxes are pretty big, are you sure you want two? And then I probably would have asked for a second item. That just boils down to customer service. So 50/50 on this one depending on if you know what you’re ordering. 5. Like others have stated, the lobby is their dry storage area, I’m not hating, just stating. I get it, you need somewhere to place your goods, and when I went through around 7pm, there wasn’t a lot of people in the dine in area. It might be a problem during different times of the day. 6. The staff was just “there”. You could tell they were doing their job, but they just didn’t really care about anything, was the feeling I got. Overall, I definitely would not recommend this place, nor would I ever return. Maybe it was just a one off day, but looking at some of their other reviews and the other local branches as well, it seems to be a systemic problem with this chain. Eat here at your own risk."

"Lisa's Chicken makes the best fast-food chicken in Fort Worth, as far as I'm concerned. I've gained a lot of weight from enjoying their fried chicken so much. They also make good fried catfish. I usually do the drive-through; they have indoor seating, but at this location, it's rather blah and not super appealing."

"Tonight was for a door dash online order. The shrimp was great! French fries are PLAIN JANE, barely enough salt to even taste; no spices or pepper, just flat boring. The service was bad bc they served delicious green beans but didn’t include plastic ware. They served fried shrimp with NO tarter or cocktail sauce! (Who does that?!?!?) When I called and spoke to the manager, she acted like it was my fault that I should have written in the notes to add plastic ware and sauces! Wow! I think they were just plain lazy and didn’t use their brain!"

"### just horrible .. AVOID ### Flies everywhere, homeless people begging for rice, dining room is the dry storage area, employees don't speak English and look at YOU as if YOU we're the problem..."