Shipley Do-Nuts

"I bought donuts for my office and one of my employees got a moldy donut. We checked the rest of them and it was 3 of them that were molded. I called the store to let them know about it and I asked to speak to a manager and she proceeded to argue with me telling me there’s no way there’s mold on my donuts…Her tone was awful. She didn’t apologize nor did she try to make it right in any way. Would definitely not come back!"

"I'll never order from this location again. It's never been great, but over the weekend I ordered kolaches and donuts, and the dough on the jalapeño sausage kolaches was RAW. I had already eaten some before I realized - so gross. I tried calling but no answer. I ordered a dozen mixed donuts as well, and the majority of them were old and stale. It isn't cheap either! I'll stick to Snowflake Donuts from now on."

"This location is a typical Shipley restaurant. The inside is relatively simple, with a handful of tables if you choose to sit and enjoy your donuts. They have a cream and sugar station to add to your coffee. You order at the counter, which is standard at Shipley and probably every donut shop. They do have a drive through. Shipley donuts are very thick and doughy. Too thick and doughy for my taste. The glaze is sometimes crispy which I prefer and sometimes moist which I don't like. Unlike Krispy Kreme, they don't lay the donuts down, they squash them together like sardines, which can ruin the glazing. They do have a nice variety and are better stocked than Snowflake, a good local alternative just down Sienna Parkway. In fact we ended up here recently because Snowflake ran out of blueberry donuts. Shipley is also open until 8pm while Snowflake runs out of donuts by noon. Shipley has kolaches which are ok, but also have too much dough."

"I'd give it 1-2 as what I witnessed is so unsanitary. But, because the employee was nice enough to honor my request and retrieve donuts from the back, I bumped it to a 3. Although, I was unable to secure a photo of what truly caught my attention, the 3rd person (not on the ladder), leaning and talking over the donuts. I'm sure the photo paints a clear picture of the extra step to shield or cover the donuts while they worked, was not taken."

"First time Shipley donuts, guess it’s a Texas thing. Kolaches are delicious, customer service are awesome! Will definitely come back!"